Receptionist Job at Jacksonville Jaguars
About the Jacksonville Jaguars
The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on September 3, 1995 in Jacksonville, Fla., and have since won three division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan’s impact on the Northeast Florida community has exceeded $500 million, including charitable giving through the Jaguars Foundation, capital improvements to TIAA Bank Field and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. Over the next several years, the Jaguars and Iguana Investments will build a new Sports Performance Center to house all football operations and launch Phase 1 of the Shipyards, a complete reimagination of the riverfront which will include a five-star hotel, office building and modernized marina.
The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.
Summary
As the first person people see when entering our offices, the Receptionist must maintain a professional and helpful demeanor both in-person and on the phone with guests, stadium partners and coworkers. This role is responsible for managing incoming guests, answering a multi-line phone system, answering general questions or concerns as appropriate and additional duties and tasks as assigned by the People Development department.
The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.
Job Responsibilities
- Operate the main incoming phone line and direct calls accordingly.
- Assist fans and guests with basic venue and event questions.
- Greet all guests and staff in a professional and courteous manner.
- Coordinate the delivery and pick-up of packages and correspondence left at the front desk. Inclusive of helping to keep the Collaboration Space clean and stocked for staff members.
- Operate gate and lobby door releases for staff and guests.
- Work alongside contracted security partner to ensure office areas are safe and secure.
- Special projects and other administrative duties as assigned by the People Development department.
Job Requirements
- Monday – Friday part-time in addition to all home game shifts and other events as needed (which may include some nights, weekends or holidays).
- 8:00am – 1:00pm
- Excellent verbal and written communication skills.
- Courteous and professional at all times. Acts with integrity and confidentiality.
- Able to multi-task, take initiative and handle basic administrative tasks without a lot of oversight.
- Team player with a helpful mindset.
- Reliability and punctuality of utmost importance.
View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!
Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.
By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.
Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.
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