Employee Mission – Quality Assurance Technician, LV

The main focus of the Quality Assurance Technician is supporting operations in the way of testing product to ensure it meets specifications. Coordination of workflow to ensure accurate and timely results are effectively documented and communicated to key stakeholders is critical to this position.

Key support functions also include in-coming raw material inspection/testing, customer claim investigation, and product development material evaluation. The expectation is that this role will continually contribute to the enhancement and improvement of the quality systems.

Key Outcomes:

Organizational Development (10%)

• Believes in the “Safety First” philosophy. Complies with all safety standards. Actively participates in safety programs and is a safety advocate.
• Acquire necessary skills to perform work efficiently and effectively, with accuracy and integrity.
• Interface effectively with all levels of the organization, both with verbal and written communication.
• Successful maintenance and enhancements, as directed, of quality systems such as procedures, supplies, recordkeeping and retain management.

• Support quality improvement initiatives such as 5S, new test method development, and quality training.
• Must have flexibility in work hours as occasion alternate shift coverage may be necessary as well as OT and early starts.

Core Results (85%)

• Promotes positive team interaction to support unified approach to achieving company goals. This includes the ability to effectively communicate (both oral and written), receive constructive criticism and alter performance to correct deficiencies, train, be trained, work to resolve team conflicts, and proactively supporting other members within the team.

• Timely collection and testing of production product samples from coaters. Includes dispositioning and retain prep and filing.
• Timely collection and testing of samples from incoming raw materials. Includes material dispositioning and retain prep and filing.
• Perform testing per quality plan, which includes but not limited to coat weight, peel, moisture level, ink adhesion, liner release, curing level, gauge/basis weights, color, opacity, gloss.
• Confirm if the material is within the defined specifications. Follow proper protocols for communicating issue and dispositioning material, including initiating deviations, placing material on hold or rejecting material.
• Create inventory tag for finished products, as required, to ensure traceability of product.
• Create QA Hold tags for any material that is deemed out of spec and report it to Supervisor.

Core Results (85%), cont.

• Input testing data into computer software system.
• Support customer care investigations by providing production data, re-evaluating retains and/or customer provided samples as directed.
• Follow and abide by all documented procedures.
• Use punch clock to punch in and out at the start and end of shift
• Perform miscellaneous duties as required.

Enterprise Value Creation (5%)

• Support product development initiatives by sample prep, evaluation, and data collection as directed by Product Development Engineer and Manager.

Knowledge, Skills and Abilities:

High School or equivalent education

Basic computer skills

Basic math skills

Time management skills

Data collection and analysis

Ability to work safely and follow all safety policies and guidelines

Effective communication skills, both written and oral

Ability to read and comprehend procedures.

Capable of multi-tasking

Understand use of test equipment

Work Environment:

Work is performed in a manufacturing facility. Safety glasses and safety shoes are required at all times in the plant facility. Other safety equipment, such as chemical resistant gloves, goggles, hearing protection, etc. may be required based on job task.