Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect.

Beth Israel Deaconess Milton is seeking a Public Safety Officer.

Hours per week: 40

This position is full-time, Night shift

Position Summary

Reporting to the BID-Milton Director, Safety and Security, this position is responsible for maintaining a safe and secure environment throughout the BID-Milton Hospital property areas by possessing a safety centric mindset with a focus on customer service and RESPECT standards.

Responsibilities

Duties & responsibilities include but are not limited to:

Primary

• Monitor access control to BID-Milton Hospital facilities through proactive patrols
• Welcoming, assisting and directing all staff and public persons into the facility while ensuring all applicable BID-Milton Hospital rules & regulations and operating policy & procedures are being met and/or abided by in a professional manner.
• Monitor all CCTV and alarm stations for criminal and/or safety situations and take required applicable steps and make needed notifications
• When required, perform 1:1 Patient Watches to ensure the safety of the respective patient and staff
• Tours the facility and reports any applicable security and/or safety issues
• Respond and assist to all emergencies, codes and/or calls for assistance
• De-escalate crisis situations utilizing verbal de-escalation techniques and when ordered assist in the application of physical safety restraints
• Prepare and submit written reports and daily activity events in a complete and accurate manner
• Maintain open lines of communication and positive working relations with hospital staff to ensure all issues, assistance requests and follow-up’s are handled in a timely and complete manner.
• Assist all Hospital Departments to ensure safe and secure operations of the Hospital
• Any and all duties requested by BID-Milton Hospital Director, Safety and Security.

Qualifications

Min Education:

Must hold a High School diploma or G.E.D., some college credits preferred.

Min Experience:

Possess 6 months to 1 years’ experience in a related Security and/or Customer Service environment. Previous/current law enforcement and or military experience preferred

Skills:

Have the ability to effectively speak, read and write English.

Have a working knowledge and literacy of CCTV, ID badging and Access Control Systems (CCure 9000)

Ability to use a telephone, public safety radio and communications and dispatch software

Possess the flexibility to work a variety of shifts in a given schedule period to include overtime as needed

Possess the ability to handle private information with discretion and in accordance with all applicable Hospital and State & Federal guidelines.

Complete and maintain AVADE de-escalation certification and AHA BLS CPR certification

Possess working knowledge of Hospital Incident Command System (HICS)

The above statements are intended to describe the general nature and level of work being performed. This list is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.

May be required to perform similar or related duties as required.