Public Safety Dispatcher Job at City of Mulvane
Public Safety Dispatcher (NIGHT SHIFT)
The Mulvane Police Department is accepting applications for Public Safety Dispatcher. Mulvane Kansas is located on the county line between Sumner and Sedgwick counties, 20 minutes from Wichita and 15 minutes from McConnell Air Force Base. Mulvane is a progressive city with officials and community members alike, donating their time for the betterment of the community. There's something for everyone from schools to assisted living, for your education, health and fun.
The position description is not intended to list all job functions or reflect all duties performed within the job. The guide may be subject to change by the employer as the needs of the employer and/or requirements of the job change.
DEPARTMENT: Public Safety Department
PAY RANGE: Starting Wage: $17.14 (No Experience) to $21.95 (DOQ)
FLSA STATUS: Non-Exempt
SHIFT ASSIGNMENT: This position requires the possibility of shift work: day, swing, night shifts including holidays, weekends, etc. Shifts will be 8 hours (5 Days On – 2 Days Off). Subject to change based on department needs.
Supervises: This position has no supervision responsibilities.
This position receives emergency and non-emergency calls; dispatch resources according to police, ems and fire procedures; operate various dispatch center equipment; maintain required dispatch records.
KEY RESPONSIBILITIES:
· Receive emergency and non-emergency calls for service; evaluate the nature of the emergency; enter information into computer terminals; determine appropriate response level, priority and type of resources required, dispatch police, fire, and medical personnel and equipment; update and monitor information related to the event.
· Monitor radio traffic and request for services, relay information and/or instructions to personnel, work with other agencies and coordinate mutual response radio traffic.
· Maintain records of calls for service using the computer aided dispatch system; maintain and access business and premise history files for emergency and other necessary contacts.
· Process and enter citations into the records management system and perform related clerical duties.
· Assist citizens at the Police Station after business hours. Coordinate responses to after hour emergency calls for City services.
· May be required to provide court testimony.
· Perform related duties as assigned.
NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES:
· Must be able to exercise independent judgment in preparing reports and various official documents; and exercises considerable discretion in the protection and release of confidential information and in the interpretation and administration of policies and procedures.
· Interpret and apply techniques, procedures and methods used in the operation of communications equipment. Ability to interpret and apply codes, policies and procedures.
· Read and interpret street maps, communicate emergency situations, transcribe information obtained over the telephone or radio into computer-aided dispatch system, react quickly and accurately in emergency situations; listen and talk while at the same time performing various additional tasks; perform duties effectively under pressure; make decisions and use independent judgments; monitor a variety of emergency situations at the same time.
· Write basic letters, memos, and reports; perform routine clerical duties using the computer and software applications.
· Type at a net speed of 40 words per minute.
· Communicate effectively both verbally and in writing.
· Establish and maintain effective working relationships with those contacted during work.
TOOLS AND EQUIPMENT USED
Computers and communication equipment
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit and talk or hear. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Experience: One to three years related office support experience, preferred; but not necessary.
Education: High School Diploma or equivalent, required.
License or Certificate: A valid driver’s license is required. Must be certified in the use of NCIC within 6 months after employment;
Applicant must be 18 yrs. of age, high school graduate or equivalent, a U.S. citizen and no domestic violence, drug or felony convictions. Applicant will undergo a written and oral examination, background check and a medical exam including a drug screen. Benefits include health insurance, sick leave, vacation and KPERS retirement. Closes 01/13/2023.
Job Type: Full-time
Pay: $17.14 - $21.95 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
License/Certification:
- Driver's License (Required)
Work Location: One location
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