Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself.

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent- who do the right thing, present a can-do spirit in a culture of fun, fulfillment, advancement and development. Find your joy here, every day.

We give you:

• Competitive compensation with paid training
• Open communication and an amazingly positive staff
• Managers who value input from their employees—we believe in you!
• A friendly, inviting work environment
• Work that feels like a second home with family events hosted by Jovia!
• Leaders who are involved, transparent and coach you
• Professional development and a perfect atmosphere for learning
• Fun social activities to nurture creativity and teamwork
• Business casual dress with annual corporate gear allowance!
• Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)
• School Loan Repayment & Gym Reimbursement (Full Time employees). New in 2020!
• Lots of growth and advancement potential
• A CEO with brilliant vision and aspiration

Want to know why we’re so happy? Click here to learn and meet our CEO!

What you will be doing:

• Process the required settlement of the ITM and GL reconciliations, ensuring all machines and GLs are in proof by the allotted time frame.
• As designated, act as a branch key holder.
• Assist branch management with assessing the cash needs of the ITMs.
• Various duties that contribute to running a smooth, efficient ITM operation including, but not limited to proof of GLs, currency counts, and weekly audits.
• Adhere to all operational and dual control processes; maintain high level of integrity and honesty.
• Demonstrate sound decision-making skills
• Order cash and negotiable instruments and control branch inventory under dual control.
• Cover other branch offices when necessary, including supporting the branch with coverage when needed.

What we need from you:

• Internal candidates must have two years Teller experience and ‘Commendable’ or above annual overall performance rating.
• Excellent verbal communication skills, including the ability to handle difficult situations with tact, empathy, and professionalism. Computer literate.
• Detail oriented and able to prioritize multiple demands.
• Proficient knowledge of products, services, policies and procedures and ability to articulate information to members and assist coworkers to resolve member inquiries.
• Computer and math aptitude. High School diploma.

Work From Home Requirements:

• Internet speed of 50mbps or higher required (you can test this by going to www.speedtest.net)
• Able to dedicate a quiet space for daily work that is free of sound interruptions.
• All equipment will be provided by Jovia (Computer, Monitor, Headset)

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)