Property Tech Summary:

Responsible for repair and maintenance of all slot machines related to equipment within the assigned optional operation. Follows all operating procedures, safety regulations and policies and procedures.

Essential Functions and Responsibilities Property Tech:

• Responsible for all repair, maintenance and general operating conditions of all slot machines
• Maintains department preventative maintenance program
• Responsible for all floor changes
• Knowledge of slot and electronic equipment
• Knowledge of gaming regulations
• Working knowledge and skills required for the position
• Ability to maintain confidentiality of sensitive information
• Available for any shift
• Professional, groomed, uniformed with ability to speak with strangers
• Diagnostic and investigation ability
• Skill in developing and maintaining guest relations
• Ability to establish and maintain an effective working relationship with management, staff, and co-workers; pleasant personality, team oriented and enjoys working with and assisting people
• Ability to understand questions and instructions from supervisors and co-workers
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Perform other duties as assigned

Route Tech Summary:

Responsible for the paying jackpots, and the repair and maintenance of all slot machines related equipment within the assigned route to ensure optimal operation. Follows all operating procedures, safety regulations and policies and procedures.

Essential Functions and Responsibilities Route Tech:

• Cleans, adjusts and repairs gaming machines, adjusts monitor and troubleshoots as necessary for repair or replacement of components
• Facilitates various types of cash-related transactions to include payment of hand pays and jackpots
• Accurately and efficiently completes all paper work related to repairs and cash handling
• Performs preventative maintenance on all gaming equipment
• Troubleshoot issues to determine game functionality
• Replace power supplies, bill readers, printers, and pull CPU boards
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Inspect vehicle before going out on the route and complete Vehicle Maintenance Sheet
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

• Perform other duties as assigned

Property and Route Tech Qualifications

• Previous working knowledge of gaming machines and associated equipment preferred
• Ability to read, analyze and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
• Able to successfully work independently
• Ability to interact with guests in a professional and courteous manner at all times
• Ability to communicate effectively with property team members, location owners, managers/s and supervisors
• Able to functionally communicate occupational-based English, both written and verbal
• Able to accurately perform basic math skills
• Must be at least 21 years of age
• High school diploma or equivalent preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Comfortable driving during various driving conditions and traffic patterns, including rush hour
• Proven experience providing high level of guest service
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply common sense reasoning to variety of situations

Work Cards

• Gaming
• Valid Drivers’ License

Physical Requirements

• Frequently lift and/or carry up to 25 lbs. at floor, knee, and waist levels
• Frequently walk, bend, reach, twist, squat, and kneel
• Constant standing,
• Frequently sitting and driving
• Constant use of hearing and vision, distinguish between shades of color, and use

Work Environment Potential Conditions

• Indoor
• Smoky and noisy
• Extreme hot and cold temperatures, including humidity
• Driving and/or riding in vehicle

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.