Affordable Property Manager

J&S has extensive experience managing market-rate properties. Our qualified and fully trained staff is prepared to handle any situation with professionalism in all areas of the industry, such as branding, design, construction, marketing, leasing, maintenance, management and compliance.

OVERVIEW

Under the direction of the Regional Property Manager, the Affordable Property Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, ensuring 100% LIHTC and PROJECT BASE SECTION 8 HOUSING compliance, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Affordable Property Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.

Essential Functions Statement(s):

Financial

• Oversee all financial performance of the property and work towards achieving budgeted NOI
• Develop cost saving strategies in an effort to reduce budgeted expenses
• Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
• Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
• Process delinquent residents according to policy, collect late fees, and file units at the appropriate deadline
• Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions

Marketing

• Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
• Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
• Monitor daily move-in/move-out property status reports and manage the monthly renewal process
• Ensure all residents are on the correct HUD lease agreement that is up to date with all of the correct terms and conditions.
• Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Maintain passing e-shop, phone shop, and physical shop scores

Customer Service

• Complete a daily inspection of the property and market-ready units
• Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
• Provide excellent customer service and display a courteous and professional attitude toward all customers
• Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends

Personnel Development

• Recruit and select team members by understanding and adhering to J & S Management Co. Inc. selection process policies, procedures and core values
• Train, coach, and mentor team members, working with the training department as well as providing on-going feedback
• Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication
• Perform other duties as required

Qualifications

SKILLS & ABILITIES

Education: High School Diploma or equivalent, Bachelor’s degree or CPM highly preferred; Tax Credit Specialist (TCS), (COS) Certified Occupancy Specialist or HCCP designation preferred.

Experience: 5+ years property management experience; one-year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 8 - LIHTC Program, Project Based Section 8 experience and other laws as they relate to property specific guidelines and occupancy standards

Technical Skills: Strong computer, especially in the Microsoft Office Suite, Teams, experience in RealPage preferred

Other Requirements: Valid driver’s license and reliable transportation

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Wheeling, WV: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property management: 2 years (Required)

Work Location: In person

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