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Project Manager II (Change Management) Job at CareOregon

CareOregon Portland, OR 97204

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, or Nevada.

Position Title: Project Manager II

Department: Enterprise Project Management

Title of Manager: Director, Enterprise Project Management

Supervision: Non-supervisory position

Exemption Status: Exempt

Requisition ID: 23106


Job Summary

This position is responsible for leading large scale, complex projects utilizing project management and LEAN principles and techniques. Work comprises all stages of the project lifecycle, including scoping, planning, management, and implementation. Some projects include a technology focus. Under limited supervision, this position acts as a liaison between internal and external partners, contractors and stakeholders to facilitate collaboration, consensus building and help ensure accountability, as well as maintain technical project reports, records and documentation. This is a senior level project management position and typically leads projects in support of highly integrated, enterprise-wide initiatives. Projects frequently have varied and numerous participants, areas of high ambiguity, and competing priorities and/or interdependencies with other projects.


Essential Responsibilities


Planning and Development

  • Develop project plans that outline components, communications, milestones, priorities, needs and resources.
  • Organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration.
  • Work collaboratively in analyzing business needs to identify potential technical solutions and process impacts to inform business case and project proposals and project plans

Project Management

  • Apply senior level skills in leading stakeholders; act as a resource to project team members.
  • Monitor and regularly communicate project status to Sponsors, Business Owners and other stakeholders, helping to ensure progress toward completion.
  • Make formal and informal presentations and reports, providing updates and other relevant information on the status of projects.
  • Represent the organization regarding project status and alignment with strategic plans; facilitate and work effectively to develop consensus within divergent groups and/or groups with divergent viewpoints.

Quality Assurance

  • Identify potential difficulties and/or barriers to project goals and take steps to mitigate or avoid them.
  • Ensure compliance with all applicable standards, policies, laws, rules and regulations outlined in the project plan.

Implementation

  • Employ advanced change management techniques to facilitate the adoption of the project.
  • Track large scale project costs and identify variances from project plans.
  • Develop and recommend operational processes and/or process improvements including supporting information systems.

Documentation and Evaluation

  • Maintain appropriate records, information, documentation and reports.
  • At the time of project completion, close files and review records to ensure documentation is appropriate and complete.
  • Facilitate the evaluation of progress and challenges following implementation, identifying potential system or process improvement opportunities
  • Provide subject matter expertise and guidance for implementation, configuration and on-going support of internal systems, technology, and analytics.

Organizational Responsibilities

  • Perform work in alignment with the organization’s mission, vision, and values.
  • Support the organization’s commitment to equity, diversity, and inclusion by fostering a culture of open mindedness, cultural awareness, compassion, and respect for all individuals.
  • Strive to meet annual business goals in support the organization’s strategic goals.
  • Adhere to the organization’s policies, procedures, and other relevant compliance needs.
  • Perform other duties as needed.

Knowledge, Skills and Abilities Required

  • Expert knowledge of principles, methods, and techniques of project management and effective organizational change management
  • Knowledge of multiple project management frameworks, specifically variations of both agile and waterfall development methods
  • Understanding of multiple health plan functions and system implications preferred
  • Ability to apply process improvement and redesign principals and techniques such as Lean, PDSA, or Six Sigma
  • Expert ability to develop a formal and detailed project plan aligned with established timeline and budgetary guidelines
  • Advanced ability to lead and motivate peers, cross-functional partners and management toward project goal attainment
  • Excellent ability to manage multiple activities, matrixed teams, organization communications, and frequently competing priorities to implement change as necessary within time and budget constraints
  • Excellent skills in Microsoft Office, collaboration and project planning systems
  • Skilled at resource planning and negotiating with resource managers for needed skills and time from team members throughout the project/program lifecycle
  • Expertise with information systems in the health insurance or related industry preferred
  • Excellent communication skills, including listening, verbal, written, documentation, meeting facilitation, and presentations
  • Ability to maintain a high degree of professionalism in working with internal and external business partners
  • Ability to work effectively with diverse individuals and groups

Physical Skills and Abilities

Lifting/Carrying up to 0 Pounds

Pushing/Pulling up to 0 Pounds

Pinching/Retrieving Small Objects

Crouching/Crawling

Reaching

Climbing Stairs

Repetitive Finger/Wrist/Elbow/

Shoulder/Neck Movement


0 hours/day

0 hours/day

0 hours/day

0 hours/day

0 hours/day

0 hours/day

More than 6 hours/day


Standing

Walking

Sitting

Bending

Seeing

Reading

Hearing

Speaking Clearly


0 hours/day

0 hours/day

0 hours/day

0 hours/day

More than 6 hours/day

More than 6 hours/day

3-6 hours/day

3-6 hours/day



Cognitive and Other Skills and Abilities

Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution, accept managerial direction and feedback, and tolerate and manage stress.


Education and/or Experience

Required:

  • Minimum 5 years’ related experience, including minimum 4 years managing projects; experience should include:
    • Independent leadership of a variety of medium and large scale projects, as well as leadership on occasional enterprise-wide, complex projects
    • Minimum 2 years’ experience leading complex information systems projects

Preferred:

  • Scrum, Agile, and/or Project Management International (PMI) Project Management certification
  • 3 or more years’ experience in health plan operations

Working Conditions

  • Environment: This position’s primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis):
  • Inside/office Clinics/health facilities Member homes
  • Other_________________________________________
  • Travel: This position may include occasional required or optional travel outside of the workplace, in which the employee’s personal vehicle, local transit, or other means of transportation may be used.
  • Equipment: General office equipment
  • Hazards: n/a

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment

Veterans are strongly encouraged to apply.

Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.




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