Available Title(s):
107I-YN_CS_NPS - Program Specialist 2

Business Title:
Program Specialist

Employee Type:
Classified

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:
The Office of Academic Engagement (OAE) supports student involvement in high impact educational experiences at Washington State University. Our access, success, and affordability programs help students stay in college, graduate in on time, and prepare for life after graduation.

Responsibilities include, but are not limited to implementing systems and methods for student programs and services; serving as the primary contact for the Commons Student Center and all programs associated with the unit; providing day-to-day support and student service referral; interpreting and enforcing academic policies and procedures as they pertain to the organization; monitoring and evaluating student services and operational effectiveness; providing information and clarification regarding University policies/procedures to students, faculty, staff and parents; recruitment activities and other forms of student services; representing the organization with internal and external constituents.

Assistance in purchasing, budget management, inventory control and supply, equipment and office space need determination and utilization, mail distribution, forms analysis, and vehicle utilization and staff/program participant travel arrangements. Provides office support and business management services.

Required Qualifications:

• A Bachelor's degree OR equivalent education/experience.
  
• Demonstrated excellent verbal/written communication and interpersonal skills.
  
• Experience in administrative, finance, and record management.
  
• Intermediate proficiency in Microsoft Excel.
  
• Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.
  
• Demonstrated ability to work effectively and positively in a diverse environment.
  
• Demonstrated ability to prioritize tasks effectively.
  
• Attention to details, organized, and multi-tasking to meet deadlines.
  
• Experience analyzing, evaluating, using professional judgment and/or applying a comprehensive depth of knowledge of student issues.

Preferred Qualifications:

• Experience working in Higher Education.
  
• Knowledgeable with both PC, Mac, tablet hard/software.
  
• Knowledgeable in Microsoft Excel Pivot Tables and Power Queries.
  
• Knowledgeable in Adobe Creative Suite and/or WordPress.
  
• Knowledgeable in Workday Administrative Systems.
  
• Master's degree in related field.
  
• Previous work experience at an institution of higher education.
  
• One or more years of experience advising/counseling students in a higher education setting or equivalent.
  
• Experience working with diverse faculty, students and staff.
  
• Demonstrated ability to exercise professional judgment and leadership, including the ability to work independently.
  
• Familiarity with Washington State University academic rules and regulations.
  
• Familiarity with Washington State University Business Policies and Procedures.
  
• Professional experience related to the design, implementation, and evaluation of academic programs and strategic planning at college.

Additional Information:

Area/College:

Office of the Provost and Executive Vice President

Department Name:

Office of Academic Engagement

City, State, Zip:

Pullman, WA 99164

Department Link:

provost.wsu.edu/oae

Monthly Salary:

Range 42, $3,401 to $4,541 (A-M) | Scheduled salary increment increases are received in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf. Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

FTE: 100%

Overtime Eligible: Yes

Posting Close Date:

This position has been extended to close on Sunday, May 28, 2023. Screening has begun and will remain ongoing.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

All applicants must upload a cover letter and resume/cv to their online application.

• External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.
  
• Documents may be submitted in one file or separate files.
  
• Applicants are encouraged to upload as a PDF if possible.
  
• Applicants will be requested to provide contact information for professional references within the online application.

Application materials should clearly communicate how the applicant meets all required qualifications.

Required Documents:

• Resume
  
• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Program-Specialist_R-9375

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

jeid-05d69251fa822944b6065e4e4d4d316b