PROGRAM SERVICES EVALUATOR Job at State of Arizona
The Arizona Department of Child Safety (DCS) is accepting applications for a Program Services Evaluator (PSE) II. As part of the Office of Licensing and Regulation (OLR), the PSE II will be responsible for coordinating and completing background checks, ensuring prospective family foster home placements, child welfare licensed employees, and licensing agency employees meet established background guidelines.
DCS’s Office of Licensing and Regulation is the licensing and regulatory authority that licenses and monitors Foster Homes, Congregate Care Agencies, Child Placing Agencies, and Adoption Agencies across the State of Arizona.
- Ensures applications/records requests are complete; in addition to verifying accuracy of payments
- Oversees the fingerprint clearance, and background check process (Central Registry and Adam Walsh checks); in addition to updating internal databases and tracking logs
- Provides technical assistance via telephone or email to field staff, service providers, licensees, and the community
- Receives and directs calls
- Provides administrative support to Foster Home Licensing, Child Welfare Licensing, Life Safety Inspections, Policy, and OLR leadership
- Serves as a backup to the OLR licensing coordinators
- Assists with weekly huddle board metrics and end of week reports
- Performs other duties appropriate to the assignment
- Regulatory principles and practices, as well as federal and state laws and regulations pertaining to licensing, renewal and safety inspection requirements
- State and agency policies and procedures governing licensing
- Problem solving techniques
- Personal computers and software (e.g. Microsoft Office, Access, Excel, etc.)
Skill in:
- Organization and workload management
- Providing excellent customer service
- Verbal and written communication
- Establishing and maintaining interpersonal relationships
Ability to:
- Pay attention to detail
- Write and present reports
- Work without direct supervision
- Remain focused on task(s) and complete assignments within deadlines
- Demonstrate tact and diplomacy in representing the department
- Understand and address concerns of individuals regulated by OLR; in addition to analyzing complex problems
- Multi-task with accuracy
- Interpret state and federal laws and rules
- Display sound judgment
- Work as a member of a team as well as independently
- Be flexible and adaptable
- Safely operate a motor vehicle
N/A
- The ability to secure and maintain clearance from the DCS Central Registry.
- Employment is contingent on the selected applicant passing a background investigation.
As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
- Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
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