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  Manage and monitor all aspects of program start-up based on DHS contractual requirements and SUS guidelines.
• Manage and monitor daily program operations of 53-bed family shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.
• Manage and monitor ongoing expenditures, resource allocation, and utilization.
• Complete written reports to division management, SUS executive management, and funding source/s as required; program progress and highlights, consumer census, housing and employment placement, staffing, and service utilization.
• Provide supervision, guidance, and performance evaluations to Director of Social Services, Facility Manager and Head Teacher.
• Develop administrative program guidelines and protocols as appropriate.
• Assist in the development of job skills training curriculums suitable to the population served.
• Develop program policy & procedures governing the provision of services to consumers and day to day program operations.
• Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols.
• Develop and maintains a crisis/incident management system.
• Ensure all health and safety guidelines including staff CPR/First AID Certifications, Fire Safety Coordinator trainings, and Mandated Reporting training are all in compliance.
• Maintain CPR/ First Aid and Mandated Reporter Certification.
• Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly.
• Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff.
• Participate in and monitor the recruitment, hiring, and selection of direct care and supervisory personnel.
• Facilitate periodic staff meetings and case conferences as appropriate.
• Monitor the provision of and documentation of all services provided to clients.
• Participate in division management meetings as needed.
• On call 24 hours per day and ensure that there is a contingency plan in place.
• Ensure all interactions support the mission statement and core values of SUS.
• Additional duties as assigned by the Vice President, AIDS Services and Urgent Housing.
• A work schedule that includes some weekend and evening hours will be required.

• A graduate degree in the human services field is required.

• A minimum of 5 years managerial experience in a residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations. Knowledge of resources for housing, children, domestic violence, mental illness, substance abuse.
• Experience in NYC Dept. of Homeless Services contract requirements.
• Bilingual a plus.

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at talentacquisition@sus.org