Program Coordinator - EST Job at Vaya Workforce Solutions
Join Vaya, a Subsidiary of Aya Healthcare!
Vaya has an exclusive relationship with a client to provide healthcare staffing management service. The Program Coordinator provides administrative support for the Program Managers on site at our clients. He or she will facilitate the administration of our workforce solutions program with an expectational sense of urgency and organizational skill to ensure the highest levels of client satisfaction. They will help in planning and organizing programs and activities as well as carry out important operational duties.
Who we are:
At Vaya Workforce, we are experts at bringing talented professionals together to build extraordinary teams. Each employee is valued for their unique contributions, diverse backgrounds and personal experiences that combine to build our collective group. With continued innovation and process improvement at the heart of Vaya, we are always seeking new ways to deliver value to our clients and prioritizes your needs and offers ongoing opportunities for growth. Join Vaya Workforce and we can begin the journey, together.
Responsibilities:
- Provide administrative support to the on-site program manager, ensuring smooth and efficient business processes.
- Meticulously review documentation for accurate details and process documents swiftly.
- Assist with the review of candidate profiles, ensuring completeness, accuracy and adherence to submission processes.
- Manage and maintain spreadsheets tracking candidate flow and flow-up.
- Post jobs for program manager based on client specification and number of candidates needed for the unit.
- Other administrative tasks can include but are not limited to, linking travelers to jobs in Vaya systems, opening new jobs, closing jobs, coordinating new hire training, badge requests and tracking compliance of new and existing travelers.
Client Support
- Assist with client and staff inquiries as needed, while maintaining the highest degree of confidentiality.
- Assist program manager with non-clinical candidate pre-screening.
- Assist program manager as needed with sending contracts and candidate summaries to client managers regarding start date, end date, time off, etc.
- Work with human resources to onboard travelers and communicate contract changes.
- Send meal waivers, credentialing and other onboarding materials to the facility to ensure they have all the necessary documentation needed for each traveler.
- Communicate details for booked travelers, send client reminders regarding expiring compliance items for travelers under contract and send clients all orientation and first day instruction information for new travelers.
Qualifications:
The Vaya Program Management Department is a client facing role that will require on-site client visits; therefore, where permitted by applicable law, you will be required to be fully vaccinated against COVID-19, including having the COVID-19 booster if eligible.
Work Experience: One year of experience working in an administrative or customer service capacity supporting clients. Experience in a health care setting preferred.
Education, certification and licensure: Bachelor's degree required, or minimum of two years relevant work experience in lieu of degree.
Skills and Knowledge: Working knowledge and experience in a work environment with performance metrics. Demonstrated proficiency in Microsoft Word, Excel, Outlook and Internet browsers, as well as proficiency with computers and phones.
What We Offer:
- Free Premium medical, dental, life and vision insurance
- Generous 401 (k) match
- Vaya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
- Vaya provides paid sick leave in accordance with all applicable state, federal, and local laws. Vaya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling.
- Celebrations! We hit our goals and rewards ourselves. Company sponsored virtual events, happy hours and team building activities are always on the horizon. Plus, you get a special treat on your birthday!
- Unlimited PTO – we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily.
Compensation: $60K
Vaya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.
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