Production Support - Financial security L3 Support and Enhancement.
Location: New York, NY 10019(Remote t start)
Duration: 11 Months

Job Description:

Job purpose:
Level 3 Production Support for Payments and Swift applications, responsible for projects involving maintenance and enhancement activities.

Main Responsibilities:

• Provide L3 support of core payment processing infrastructure for leading investment bank
• Exposure to compliance programs like OFAC and AML is preferred
• Review users requests and requirements, define feasibility and qualification
• Write functional specifications based on users requirements and applications design
• Data analysis
• Exposure to UNIX is preferred.
• Define testing strategy , tests plan and execute functional tests
• Propose logical solutions and transform them into clear business and technical requirements
• Utilize query tools to confirm data quality and investigate questions
• Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed
• Support production environment and address incidents logged under “Production Support”
• Provide permanent solution for all the problems logged under “Production Support”
• Perform root cause analysis for P1/P2/P3 and P4 incidents and take action based on business needs
• Follow the required policies and procedures of incident, problem and change management
• Raise/escalate any service related issues and risks to Track lead and/or BCI lead
• High energy, results driven person with strong interpersonal skills
• Able to work under minimal supervision

Qualifications:
Graduate or post graduate in Engineering or Technology with Computers or IT stream
OR
Graduate or post graduate in any stream with course in Computers or IT stream

Experience:
5 to 10 Years of total experience with 4+ plus years of relevant experience in Payments : Production support and projects

• Good exposure in Payment systems including Swift, US clearing systems (FEDwire and CHIPS ).
• Knowledge and experience in Payment back office system; ideally Montran GPS (Global payment systems)
• Experience in Financial security : Sanction filtering and AML
• He should be well versed with technologies like – SQL server, Oracle, Windows batch scripting, Linux .
• Exposure to audits on the domain would be a real plus

Required Skills

• He should be well versed with technologies like – SQL server, Windows batch scripting, T-SQL
• Experience and good understanding of MQ series
• Excellent verbal and written communication
• Attention to details

Preferred/Desired Skills

• Working experience in applications related to Compliance in the banking environment.
• Knowledge of Control-M or other scheduling applications.

Primary Duties

• Production support: platform and users support
• Coordination with various stakeholders: application and infrastructure teams, end users, client , Software vendors ..
• Client facing on domain covered
• Maintain application and operational documentation
• Data analysis
• Requirement Gathering
• Solution Design
• Code Development
• Unit and Integration Testing
• User testing coordination

Performance Goals:

• Meet defined SLAs and KPIs related to application development and support
• Improvements and optimizations to stabilize the plant
• Deliveries quality: application , documentation , testing .
• Positive client feedback
• Answer accurately to audit questions and address audit remediations

Specific Features of the activity :

• Resource is required to work from New York , NY
• Resource should be open to extended hours on need basis
• Resource should be ready to exceptionally work on weekend to support BCP tests, specific production activities
• Resource should be keen to learn newer things related to technology and domain
• Resource should be very rigorous with the delivery quality
• Resource should be energetic and passionate to drive results for business needs and personal growth in the area of technology and/domain knowledge
• Support of very Sensitive applications

Job Type: Contract

Salary: Up to $80.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• New York, NY 10122: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Speak with the employer
+91 9030449922

Please Note :
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