Production & Administrative Assistant Job at Automotive Risk Consultants, Inc
AutoRisk is growing and seeking to add a Production & Administrative Assistant to our team of industry experts in January 2023!
This position assists and/or fills in for Customer Service Representatives as directed. Specific tasks are outlined below. Duties include assisting with processing insurance policy changes and renewals, performing rating and/or data entry, making calls to clients or company representatives. Additional services and duties may be assigned to these tasks by members of management.
ESSENTIAL JOB FUNCTIONS
1. Maintains the service email box including forwarding emails, replying to relevant emails in which training has been provided.
2. Listens to and addresses all voice messages left on service line.
3. Opens and scans and all incoming mail.
4. Processes change requests and cancellation requests within appropriate timeline.
5. Maintains working knowledge of all company change order and endorsement procedures.
6. Produces renewal notebooks to agency standards according the Agency Operations Manual.
7. Assigns renewal notebooks to be completed and renewal quotes to be completed in the Renewal Log.
Prior office and/or customer service experience required! Familiarity with the insurance industry is a BIG plus but NOT required! For example, if you've been a legal secretary or worked for a title company in the past, you'd qualify!
This position will be 30 hours per week to start (first 90 days), then full-time.This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Job Type: Full-time
Pay: $18.00 - $20.50 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
Work Location: One location
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