PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION –
MAUI, HI

PRODUCT SUPPORT LEAD:

Are you a leader that enjoys challenges? Do you love leading a team to success? Are you looking to grow your career? If you answered yes to these questions, we want to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a highly motivated individual to lead and oversee the parts and service department operations in Maui, HI.

At Pape’, you can count on us to invest heavily in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

As our Product Support Lead, you will oversee the daily business operations for the parts and service departments at the branch, and serve as the go-to contact for our customers to ensure we are providing an excellent experience. Every day you will lead the Product Support team to success, including prioritizing and scheduling work for Technicians, performing quotes for customers, processing customer orders, and more! To thrive in this role, you should have a winning attitude, enjoy working in a fast-paced team environment, and have a customer service mindset.

WHAT YOU NEED:

• 1 or more years of experience in a leadership role preferred.
• Technical knowledge of all makes of Construction & Agriculture equipment.
• Excellent customer service and communication skills.
• Proficiency in computer applications associated with manufacturer parts, repair, and warranty.

Starting Compensation: $29+/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training and experience level.
• Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 150 locations, over 4,000 members and 80 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)