We are seeking a Priority Services Specialist who will be responsible for activities related to the implementation of the administrative services with the Office of Developmental Support. This is an exciting opportunity for professionals looking to make a positive impact in their community and gain valuable experience in the public sector. This position is based within Allegheny County Department of Human Services (DHS).

Who Are We?

DCM is an established professional firm with headquarters in Cranberry Township, PA and offices in Gateway Center, downtown Pittsburgh and other DHS locations in the Pittsburgh area. DCM serves as the Direct Service Provider to two sister organizations, Great Lakes Behavioral Research Institute (www.greatlakesbehavioralresearch.com) and Ari Technologies. DCM provides staffing services to Allegheny County DHS in the following areas:

• Case Management
• Service Coordination
• Multi-System Care Management

Who is the Office of Developmental Services?

The Office of Developmental Services assists eligible children, graduating students and adults with resources and connections to support services. More details are available on the Allegheny County ODS website.

Who Are You?

You are an organized person who is comfortable managing multiple priorities with a focus on timely and accurate information. You can learn the guidelines and procedures for client assistance and tracking systems, and effectively use these tools throughout your work. You work well with people from different social service agencies, and you strive to provide comprehensive service to clients seeking assistance from your team.

What Will You Be Responsible For?

• Assisting with critical activities within the unit such as Waiver Capacity Management, Initiative Planning, Authorization of Services and program waiting lists.
• Supporting Service Coordination Units/Families/Individuals and assisting Individual Support Teams with assessing needs, identifying resources, finding providers and managing data systems.
• Understanding and utilizing Community of Practice Lifecourse Tools as a means of planning and technical assistance, based on current and new content.
• Assisting with HCSIS/Prioritization of Urgency of Need for Services (PUNS) Management through regular review of data and reports.
• Attending regularly scheduled meetings concerning the overall program operations of the Priority Planning Team, and collaborating with other internal teams.
• Completing system reviews of high-priority individuals to ensure data integrity relating to Service Notes, Incident Management, Risk Analysis, PUNS and other systems.
• Adhering to all necessary standards and policies when implementing State and Federal Initiatives related to waiver eligibility, certification process, service approval and authorization, and other aspects.
• Ensuring implementation of Certification requirements as outlined in the Approved Pennsylvania State ID Waivers.

What Background and Skills Does the Ideal Candidate Have?

• Ability to establish and maintain effective working relationships with clients, community agencies, providers, project partners and stakeholders.
• Ability to plan and organize work, prepare records and reports and set priorities.
• Excellent communication skills, both oral and written.
• Excellent organizational, problem-solving and analytical skills.
• Excellent knowledge of MH/ID service delivery and systems theory, including provider delivery systems.
• Basic computer skills in Microsoft Word, Outlook, Excel and Internet research methods.
• Bachelor’s degree from an accredited college/university in social work or related field, plus 1 year of previous experience working with families in the field of intellectual disability.
• Valid driver’s license and access to a reliable vehicle are required to navigate in the community for work-related assignments.

We know that many strong candidates will not have all the listed skills and that is ok. What else do you bring to the table?

Job Location

This is an onsite, office position based at the Allegheny County ODS Office in the Greentree area of Pittsburgh, PA.

Salary and Benefits

Salary range: $45,000 - $50,000

If hired, candidates would be employed by DCM and assigned to Allegheny County Office of Developmental Services.

DCM benefits include:

• Medical, dental and vision insurance
• Generous paid time off: vacation, sick, personal, and bereavement
• Group term life and AD & D insurance
• Short- and long-term disability
• Employee Assistance Program
• 401K/403B Matching Plan
• Flexible Spending Accounts (FSA)
• Credit Union

Covid Requirements

Applicants will have to be vaccinated from COVID-19 as a condition of employment, subject to federal and state laws. You will need to be fully vaccinated from COVID-19 before beginning work and will be required to provide proof of full vaccination.

AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Greentree, PA 15220: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: In person

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