Printer Technician Job at CentillionZ IT Solutions
Printer Technician / Field Service Technician
Location: Charlotte, NC 28201
Duration: 12+ months
Duties:
- Replace Consumables, as needed, at each Device location and ensure that adequate Consumables are available at the
- Clear paper jams
- Assist Customer with an overview of the Device functionality
- Coordinate with Client regarding Device and Client Branded Software Support Service calls
- Report any occurrences of Customer dissatisfaction to the appropriate Delivery Management Service resource
- Assist in the collection of usage pages for Devices when required
- Provide initial troubleshooting for Device problems and/or perform spare Device replacements
- Perform maintenance on Devices as directed by the appropriate Delivery Management Service resource
- Utilize web-based software to manage the Fleet which may include proactive monitoring through Web Jet Admin, updating site maps provided after the Discovery and Design Assessment Service and initiating Device related trouble tickets into the Customer supplied ticketing system
- Track usage/activities at the Customer Site(s)
- Coordinate with third party supplier(s) to obtain status for third party supplier(s) provided equipment
- Spot check printouts to catch problems at an early stage.
- Troubleshoot and investigate files that are not printing well.
- Manage the physical space of the production device.
- Collaborate with Customer focal point on maintaining color calibration and creating color profiles
- Work with Customer print job owners to meet their production print needs.
- Maintain customer print device location floor plans
- Proficient with the use of Canon color copiers, calibration, Fiery Rips, X-rite Calibration hardware and software.
Regards,
David Jones
(908) 360 - 8020
Job Type: Contract
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Charlotte, NC 28270: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- printer (Required)
Work Location: One location
Speak with the employer
+91 (908) 360 - 8020
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