Town of Fort Myers Beach Job Description

Position: Permit Technician
Department: Building Services

POSITION SUMMARY:

Individuals in this position provide support within the Building Services Department by assuming the full duties of a Permit Technician and performing administrative support and office coordination duties to assure smooth, timely and efficient office operations for the department. This is advanced, responsible, technical customer service work in the identification and issuance of required permits. Employees are responsible for providing assistance and information in the areas of building plans review, permit issuance, zoning, development orders, flood plain development requirements, coastal construction zones, contractor licensing, inspection tracking, and issuance of Certificates of Occupancy and/or Compliance. Work may vary in complexity and responsibility.
Position has considerable public contact in providing citizens with information and advisement.

ESSENTIAL JOB FUNCTIONS:

Provide customer service support by resolving Permit Center permitting problems; assist and answer customer questions or direct them to correct departments. Answer customer inquiries regarding building requirements, zoning, driveway permits, development review, inspections, code enforcement, utilities, environmental science, historical information, etc.

Conduct appropriate research on the following: Lots/lot splits, plats, coastal construction lines, flood zones, development orders, variances, resolutions, etc.

Enter permits into computer database and verify contractor licensing, insurances, 'strap' number, ownership and zoning of parcel in GIS.

Provides department information and customer service; answers questions as first point of contact for customers; processes documents, permit applications and deposits; answers questions within scope of authority and training; reviews applications for completeness, processes applicable fees, and forwards applications to appropriate staff for review.

Accepts contractor and sub-contractor permit applications; reviews supporting documents for accuracy and completeness.

Utilizes the Town's permitting software system for building permitting functions.

Maintains a comprehensive, current knowledge of applicable codes; reads professional literature; attends workshops and training sessions as appropriate.

Performs other related duties as assigned by supervisor.

MINIMUM QUALIFICATIONS:

High School Diploma and three years of customer service experience. Past experience in the construction industry, permitting or zoning field preferred.

Must possess a valid state driver's license with an acceptable driving record and obtain a valid Florida driver's license within 30 days. Must be eligible to work in the United States and successfully pass a background check, alcohol and drug test.

Must be able to acquire any necessary certifications within 6 months of employment.

KNOWLEDGE, SKILLS, AND ABILITIES:

Skilled ability to deal with the general public in a prompt, professional, and courteous manner.

Skilled in basic mathematics in determining square footage, linear feet and other related building and construction calculations.

Skilled in both written and oral communications for effective expression and clarity.

Knowledge of commonly used construction terms.

Ability to learn associated computer systems, Microsoft Office Suite, systems applicable to permitting, GIS, etc.

Ability to analyze, organize and review work for efficient results and accuracy.

Ability to multi-task and combine information from multiple disciplines into a cohesive response.

WORKING HOURS/PHYSICAUENVIRONMENTAL DEMAND:

May be required to work hours other than the regular Town Hall hours including, nights, weekends, and holidays and during emergency situations.

Physical Requirements: Tasks involve some unassisted lifting, carrying, pushing, and/or pulling of moderately heavy objects up to 50 pounds. Tasks involve stooping, kneeling, crouching, crawling, climbing, and balancing. Tasks may require prolonged periods of visual concentration.

Data Conception: Requires the ability to compare and/or judge the readily observable, functional, or composite characteristics of equipment, projects, habitats, and statistics.

Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving and receiving instructions, assignments and/or directions. Includes considerable public relations activities. Must communicate efficiently and effectively in Standard English language

Ability: Requires the ability to read a variety of materials relevant to construction and permitting.

Intelligence: Requires the ability to analyze data sources, research issues, and draw conclusions in summarizing and applying results.

Must be able to demonstrate numerical aptitude.

Form/Spatial Aptitude: Ability to interpret and understand various forms of information.

Motor Coordination: Requires the ability to coordinate hands and eyes accurately in handling, sorting, and compiling data, in operating modern office equipment, and in manipulating field equipment. Must have excellent levels of eye/hand/foot coordination.
Requires the ability to differentiate between colors and/or shades of color.

Interpersonal Temperament: Requires the ability to deal with people from a variety of educational and vocational backgrounds. Must be able to perform under stress.

Physical Communication: Requires the ability to speak talk, but may not require the ability to hear.

Environmental Requirements: Tasks are performed primarily in an office setting; if needed may be required to assist with occasional site visits

Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. This job description does not constitute a written or implied contract of employment.

Under general supervision, provides information and technical assistance to customers, property owners, staff members, the public, or others regarding general building issues, applications, project reviews, and Town procedures; provides customer service and responds to questions/complaints, researches problems and initiates problem resolution; performs related work as assigned.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to commute/relocate:

• Fort Myers Beach, FL 33931: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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