A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs

Benefits - We care about your well being

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Deputy Chief of Performance Management & Technology for the Office of Children and Families is responsible for leading Office-wide strategies to:

• Integrate data and technology solutions and tools across all departments and programs under the purview of the Office of Children and Families - such as child welfare, early childhood education, City-school district initiatives, prevention partnerships, Parks and Recreation, and Free Library of Philadelphia – with the goal of improving coordination of services for vulnerable children and families.
• Build and maintain a world class data and technology infrastructure that is aligned with the evolving needs of Office of Children and Families programming and the workforce that delivers the services.

Essential Functions

• Lead a multi-disciplinary team of 80 City and contracted staff with job functions in network and security infrastructure, help desk expansion, data warehousing, application development and deployment. Manage the data and technology budget components of the Office of Children and Families.
• Develop strategic priorities and measurable deliverables for integrated data and technology functions within the Office of Children and Families – focused on improving service coordination for vulnerable children and families.
• Assess data and technology talent capacity across Office of Children and Family programs and align team configurations to maximize staff skill-sets that deliver practical data and technology tools for City staff and contracted providers that serve vulnerable children and families.
• Lead the advancement of data sharing with key system partners to significantly improve service coordination for vulnerable families - including the School District of Philadelphia, Juvenile Justice System (JJS), Public Health, Behavioral Health, Workforce Development, and Housing.
• Identify and implement data integration strategies to inform how children and families with multiple risk factors are prioritized for services.
• Supervise the testing and deployment of data visualization tools for system partners, stakeholders, and the general public.
• Assess current technology infrastructure across Office of Children and Families to identify upgrade priorities and build capacity to deliver modern data collection systems aligned with program needs and user-based design.
• Design and lead implementation of data and technology user support strategies and tools for the workforce.
• Lead other relevant data and technology projects as assigned.

Competencies, Knowledge, Skills and Abilities
Experience and Skills Required:

• Excellent relationship-building and problem-solving abilities
• Detailed planning and implementation skills
• Clear and concise communication of ideas and findings – in presentations and in writing
• Ability to identify several courses of action to make informed decisions about project development and implementation
• Leadership/management and organizational skills
• Effective supervision and management skills, such as establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct a project, and the ability to ensure a successful project lifecycle.
• Analytical and presentation skills, strategic thinking, and high professional ethics.
• Ability to establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors.
• Knowledge of and experience with organization-wide data and technology strategy implementation.
• Microsoft Office Suite, including data analysis tools like Excel and/or Open Source tools

• Experience with the design and delivery of data and technology strategies at the organizational level
• Master’s degree preferred in Public Administration, Social Science, Information Science, or related fields
• Minimum of 3 – 5 years in team leadership experience.

OR
Any equivalent combination of education and experience determined to be acceptable by the Office ofChildren and Families’ Division of Performance Management and Technology.

Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume.

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

• The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx