Payment Representative Job at Prutech Solutions
Job Title: Payment Representative
Location: 29 Gallatin Pl, Brooklyn, NY 11201
Duration: 24+Months
Job Summary:
· Performs administrative and office support work within the Payment
· Processing Unit.
· The Payment Representative handles all payments received by mail and walk-in payment.
Responsibilities:
· Perform daily support functions such as handling cash, entering payments,
· researching payment claims, drafting and/or finalizing correspondence, and staff
· support
· Provide quality service and support for internal and external customers.
· Customer interactions, phone calls, and data entry
· Manage and maintain accurate records
· Prepare end of the day reconciliation reports to review the accuracy of payment
· entries
· Payment Representatives handle all payment claims
· Resolves credit balances on database through system adjustments and/or refunds.
· Payment Representatives also assist in other areas of the Payment Unit to complete
· the following:
· Refunds and adjustments are prepared for processing
· Refund checks are issued for overpayments made on NOVs
· Unidentified payments and NOVs not updated on TABIS system are
· researched
· Payment claims are thoroughly reviewed and the respondent is informed
· of the results
Qualifications:
· Great customer service skills
· Professional and detail-oriented
· Excellent problem-solving skills
· Ability to work quickly and accurately, and under stringer requirements
· Ability to multi-task
· Demonstrated abilities to gather, assess, and assimilate complex information and
· create user-friendly messaging
· Ability to work in a fast-paced, changing environment
· Basic knowledge of the Transit System rules and regulations
· Knowledge/use of Microsoft Word & Excel; experience using web-based tools and
· general digital communications applications
Job Type: Contract
Salary: $18.00 - $20.00 per hour
Experience level:
- 2 years
Shift:
- 8 hour shift
Work setting:
- Office
Ability to commute/relocate:
- Brooklyn, NY 11201: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Speak with the employer
+91 9848143731
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