Patient Registration & Specialty Scheduler Job at Minnesota Womens Care PA
Minnesota Women's Care Mission:
Minnesota Women's Care has been created for you, the patient. We work to create a warm and welcoming environment, one in which we can provide the absolute best care available with a focus on your unique needs. We partner with you in your healthcare decisions by listening and responding to your individual concerns.
When complex gynecologic and obstetric issues diminish your quality of life, we believe in finding the right solutions that are consistent with your needs and your desired approach to treatment.
At Minnesota Women's Care, our mission is you.
General Accountabilities:
Schedule appointments for new and existing patients:
- Answer telephone promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into eClinicalWorks EHR and MindBody spa platform
- Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
- Inform new patients of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
- Remind new patients to arrive 15 before scheduled appointment to complete paperwork.
- Answer questions and offer other information, as requested, to provide patient-centric service and a positive impression of the clinic
- Reschedule patients, as needed
Act as a liaison for the patients and the clinic:
- Direct calls to other departments as needed.
- Create telephone encounters as appropriate to departments for follow up tasks/calls.
- Use sound judgment in handling calls, especially with upset patients.
- Understanding of when to escalate calls to physicians/practice manager/triage nurse.
Job Type: Full-time
Location: Woodbury
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.