PATIENT REGISTRATION CLERK Job at UMass Memorial Health - Harrington
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GENERAL DESCRIPTION
Under the general direction of the Patient Access Manager, and/or Director, the Patient Registration Clerk performs a variety of registration duties. The Patient Registration Clerk provides access to healthcare by performing various duties in a professional and compassionate manner. Registration services includes registration of inpatient and outpatient service along with a wide variety of clerical and general administrative duties. Obtains and enters into the computer-based patient registration/scheduling system, demographic, insurance and other related patient information. General administrative duties include answering telephones, assisting with patient wayfinding, and providing estimates. Collects patient liabilities prior to or on the date of service, as appropriate. Staff is instrumental in maintaining good interpersonal relationships with peers, patients, visitors, physicians, and ancillary personnel. Obtains patient and witness signatures for all paperwork, including but not limited to Consent to Treat, HIPAA, Privacy, Medicare Rights, Important Message for Medicare, Patient Rights, etc. Is responsible for maintaining confidentiality of patient information.
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WORK EXPERIENCE REQUIREMENTSCustomer service experience required. Previous clerical and Meditech experience desirable, but not required. A good understanding of medical terminology helpful. Receives on the job training under close supervision.
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EDUCATION REQUIREMENTS
High school graduate or GED required.
Location: UMass Memorial Health - Harrington · HH PATIENT ACCESS
Schedule: Full Time, Evening Shift, 40
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