Patient Registrar/Front Desk, Psych Job at Jefferson - Center City, Philadelphia, PA
Jefferson - Center City, Philadelphia, PA Philadelphia, PA 19107
PRIMARY FUNCTION:
The Patient Registrar IV maintains a pleasant efficient office. This means placing emphasis on the prompt and courteous treatment of all patients, staff and physicians; assuring a neat and clean physical environment; and keeping the work flow of the office running smoothly. Assures accurate collection of demographic information is an important aspect of the job.
ESSENTIAL FUNCTIONS:
- Schedules patient appointments via EPIC automated scheduling system and checking out patients after office visit
- Answers telephone, registers patients, verifies insurance coverage, and collects fees
- Creates accurate and complete appointments
- Reviews/verifies patient demographics are updated and documents patient demographic changes and enters into system in a timely manner
- Ensures that all patient information is accurate and complete
- Prepares and mails new patient packets (registration form, brochure, practice info, etc.) after scheduling new patient appointment
- Answers incoming calls related to patient care and assists with resolution via electronic (EPIC) and non-electronic correspondence with providers as well as callbacks to patients/families/other parties
EDUCATIONAL/TRAINING REQUIREMENTS:
High school diploma or GED
EXPERIENCE REQUIREMENTS:
Minimum of three years of experience in a medical office setting
ADDITIONAL INFORMATION:
Experience with IDX/Allscripts and/or EPIC systems
Familiarity with the Microsoft Excel and Word Programs helpful, but not required.
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