Patient Care Coordinator Job at One Behavioral Health
About us
One Behavioral Health is a rapidly expanding Telemedicine psychological practice currently serving injured workers across Northern, Central and Southern California
The Patient Care Coordinator will be responsible for all tasks relating to patient scheduling. The Patient Care Coordinator will assist patients in obtaining services in a timely manner and assuring efficient utilization of the clinician's appointment schedule and in the coordination of patient care. This position administers and coordinates referrals, works with Dr. Gertel and the Practice Administrator to service authorization process, schedules active patients and coordinates discharge procedures as well as performs other clinic front desk activities.
Qualifications:
Experience with EHR Systems
Experience working in clinical settings
Experience in customer service
· Obtain and review patient authorization, collects patient demographic and insurance data and enters into EHR System.
· Assures that appropriate authorization and intake paperwork is completed prior to patients seeing clinician.
· Maintain efficient appointment scheduling, registration, patient flow and discharge procedures to enhance therapist productivity and patient satisfaction
· Schedules, edits and maintains Clinician's calendars for patient appointments for new and returning patients, using the scheduling system
· Schedule any necessary outpatient appointments
· Coordinate group appointments with patients and clinicians
· Promptly and accurately reports patient concerns to licensed clinic personnel
· Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion
· Processes requests for disability and off-work notices
· Coordinates discharge procedures
· Provides information, referrals and customer service
· Confidentially manage patient accounts
Job Type: Full-time
Pay: $47,840.00 - $50,100.00 per year
Benefits:
- Paid time off
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Psychiatry
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90036: Reliably commute or planning to relocate before starting work (Required)
Experience:
- EHR systems: 2 years (Required)
- Medical Administrative: 2 years (Required)
Work Location: One location
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