Treasure Valley Hospital is a 28-bed, Joint Commission accredited surgical facility located in Boise, Idaho, which is consistently recognized for patient satisfaction. Check out our Google Reviews to see why our patients recommend us so highly! TVH has 10 OR's and specializes in Orthopedics, Neurosurgery, ENT, Gynecology, General Surgery and others. We are looking for an experienced Patient Account Rep / Admitting Clerk to join our dedicated team. Two shifts are available: 9:00 am - 5:00 pm and 12:00 Noon - 8:30 pm Monday through Friday.

License or Certification: None required.

Education, Vocational Training, and Experience:

• High school graduate or equivalent required.
• At least 2 years of prior medical office or hospital registration experience is required.
• Excellent communication skills required (via telephone and face to face).
• Must have accurate typing and PC skills.
• Familiarity with Outlook, Word, Excel, and Cerner electronic medical record.
• Familiarity with medical terminology.

Interpersonal Relations:

• A Patient Account Rep interacts with patients, patient families, visitors, physicians, and other hospital personnel.
• All interactions must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional.

Skills and Abilities:

• Consistently be aware of patient safety.
• Comfortable using a multi-line telephone.
• Comfortable using the overhead paging system.
• Able to use a computerized electronic medical record to register patients.
• Will be required to assemble patient charts.
• Able to prioritize tasks and handle details with ease.
• Will be required to interview patients.
• Maintain logs.
• Proofread documents.
• Research information.
• Must be able to work independently but also take direction.
• Must be patient, courteous, and understanding towards patients, physicians, teammates and others.
• Versatile and willing to help other members of the Reception Area.
• Occasionally works under stressful conditions.
• Participates in the Quality Improvement process.

Physical Tasks:

• Position requires prolonged sitting and the ability to speak clearly and hear.
• Light lifting / carrying of up to 10 pounds.
• Occasional standing and walking.

Machines and Equipment Used: Personal computer, printer, fax machine, multi-line telephone, time clock, postage machine, business office equipment.

Benefits: Paid holidays, health, dental, vision, 401(k) with match, PTO, Wellness Program, quarterly employee bonuses, annual merit increase, onsite cafeteria serving restaurant-quality meals, etc.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Medical Office or Hospital Registration: 2 years (Required)

Work Location: One location

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