Job Summary

This position is focused on supporting HealingSPACE at YWCA Northern New Jersey—the only Sexual Violence

Resource Center of its kind in the county. Healing SPACE is a safe and welcoming place for survivors of sexual violence, their families and friends. Our 24/7 crisis intervention hotline provides free and confidential assistance, and trained advocates provide counseling and medical and legal accompaniments to survivors. HealingSPACE also offers support groups, volunteer training, sexual violence prevention programming and educational programs for schools and businesses, as well as sponsors activities to raise community awareness about sexual violence.

The Clinical Supervisor, as a member of the Healing Space management team, oversees all operations of the Clinical aspects of the Healing Space program to achieve its goals and mission and to support the overall mission of the YWCA

Northern New Jersey.

Key Responsibilities

Program Development

• Oversees and supports the implementation of the clinical programs to meet the needs of the community and YWCA priorities.
• Develops written objectives, work plans and performance standards for self and all staff, (with assistance from immediate supervisor), to guide the work of healingSPACE

Oversight of All Clinical & Community Services Delivered by healingSPACE

• Provide supervision to Healing SPACE clinicians through weekly formal supervision meetings, ad hoc case consultant, and written and verbal monthly case-level reviews.
• Ability and willingness to provide on-going clinical training and professional development to clinical staff and interns.
• Ensures that effective services are provided to clinical support groups and in one-on-one counseling sessions.
• Ensures that records are kept of all services delivered through healingSPACE, client files are accurate and appropriately maintained, and that confidentiality is maintained in compliance with

HIPAA standards and regulations

• Responsible for ensuring that the healingSPACE program meets all legal, local and state requirements.
• Helps to ensure that healingSPACE clinical and services are coordinated with those of other service providers county-wide.
• Clinical in-services for advocates quarterly with topics to include issues identified from hotline call trends and best practice topics.
• Mandatory training sessions for new and existing clinical staff, and advocates. Offered two times a year in conjunction with volunteer training to address key areas e.g., DCP&P reporting.
• Other support as needed for areas that may come up for staff and volunteers.

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Administration

• Works collaboratively with the YWCA grant writer to develop funding proposals to raise the funds specified in healingSPACE budget.
• Evaluates program by measuring impact and progress toward objectives.
• Prepares statistical and other reports, as required by funders and the YWCA.
• Furnishes, prepares, and approves all clinical materials for flyers, brochures, news releases, etc. following YWCA procedures in coordination with the Communications department.

Supervision of staff and volunteers

• Recruits, hires and trains healingSPACE clinical staff and clinical interns following guidelines established in the YWCA Personnel Policies and healingSPACE policies.
• Assigns, supervises and develops staff using one-on-one meetings, regularly scheduled staff meetings, work plans, performance standards and appraisals.
• Provides clinical and programmatic supervision to staff and volunteers.
• Provide quality assurance for clinical staff and clients through regular monitoring and auditing to ensure contractual and regulatory compliance.
• Establish and implement a performance management process for program staff
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks

Community Involvement

• Ensures quality and delivery of clinical, educational, and prevention education programs.
• Oversees support to survivors and significant others by ensuring that they are served effectively when calling the hotline, being accompanied, or receiving one-to one counseling services.
• Develops and maintains positive relationships with collaborative partners in the community to ensure coordinated service delivery to sexual assault survivors, including the Prosecutor’s Office, medical providers, and other mental health service providers.
• Represents the YWCA and healingSPACE on community task-forces such as NJCASA, SART

Advisory Board and other related groups.

Qualifications

Education/Experience:

• Minimum of a Master’s degree in Social Work, with a valid LCSW in the State of New Jersey.
• Candidate should have at least 3-5 years of experience.
• SIFI certification and Supervisor certification are required or eligibility for credentialing within 3 months of hire.
• Experience working with survivors of sexual assault, power based personal violence, and trauma.

Licensing and/or Certifications:

• Certification in Clinical Supervision for LSW level clinicians
• Valid LCSW in the State of New Jersey

Physical Requirements: N/A

• Travel, (If applicable) through county program site.

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Core Competencies

• Acts in accordance with YWCA Northern New Jersey & healingSPACE mission.
• Organizational skills
• Knowledge of county processes & resources
• Collaborative work style
• Empathy when interacting with all people and ability to put others needs first
• Relationship building skills
• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Additional Comments (if applicable)

Must embrace the mission and values of the YWCA, have a strong customer focus, and the ability to work

with a multi-generational, diverse workforce and membership.

This job description is not intended to be an exhaustive list of all responsibilities, duties and skills required

to perform this job, the rather describes the essential functions/responsibilities of the job. Other duties may

be assigned as required.

Job Type: Part-time

Pay: $75.00 per hour

Ability to commute/relocate:

• Hackensack, NJ 07601: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• BCBA (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: Hybrid remote in Hackensack, NJ 07601

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