About Sunset Kubota:

We value our employees and recognize that they are the keystone of our success. As we continue to build on our foundation of strong, dedicated, reliable service, we strive to make sure our team members are taken care of.

Here you can take pride in working for a dealership with full customer support & solutions from manufacturer to service/parts/sales teamwork. We're dedicated to a friendly, collaborative, team culture that encourages learning and growth in a fast paced, busy environment.

We have an excellent reputation that includes providing outstanding customer service and we'd love you to be part of the team who provides it!

Location: Farr West, Hyde Park, Heber City, UT

Reports to: Store Manager

Position Summary:

The Parts Associate is responsible for delivering excellent customer service through parts transactions. This involves answering customers' and technicians' parts inquiries, providing needed parts in a timely manner, and effectively maintaining the parts warehouse.

Essential Functions, Duties & Responsibilities:

• Follow all customer care standards.
• Receive shipments, identify parts from shipments, and place parts in proper bin location.
• Answer customers' and technicians' parts inquiries via phone and/or in-person.
• Order parts from vendors and account for invoices.
• Process, track, and complete customers' orders.
• Perform daily bin and physical inventory counts.
• Pull from inventory and deliver parts to fill orders in a timely fashion.
• Retrieve parts from outside vendors and deliver parts to customers as required.
• Adhere to good housekeeping and contamination control standards.
• Unload and load freight trucks properly, secure loads, and ship parts orders.
• Fabricate hydraulic hose assemblies, and repair by sample/hose building specifications.
• Inspect and process returns (including cores), unused parts, and damaged parts.
• Process parts transfers and returns (with accuracy, care, documenting/communicating exceptions).
• Maintain a count of shortages and overages; follow up with manager with necessary communication.
• Respect, advocate, and follow workplace safety requirements.
• Accomplish training and participate with the company's strategic programs and projects.
• Follow and promote the company's vision, mission, and values.
• Complete the work above in accordance with company policies, guidelines, and procedures.
• Other job-related and non-specific job-related functions as needed.

Knowledge, Skills, and Abilities:

• Ability to develop and maintain effective working relationships with others through teamwork.
• Ability to use computer systems for time entry, data, email, parts transactions, and dealer information.
• Technical knowledge of parts, service, and core inspection manuals is preferred but not required.
• Consistent attendance is essential.

Education and Experience:

• Proof of high school diploma or General Education Degree (GED).
• Proof of driver's license and acceptable driving record.
• Must be able to communicate in English (speak, read, write, and comprehend).

Physical Demands and Working Conditions:

• Must be able to lift up to 50 pounds.
• Must be able to accomplish any of the following for long periods of time: sit, walk, stand, climb stairs; reach, lean, twist with product/equipment; push and pull product/equipment.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer: 2 years (Preferred)
• Parts counter sales: 1 year (Preferred)
• Inventory control: 1 year (Preferred)

Work Location: One location

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