Here at Buckeystown Animal Hospital, we know that loving your job and the people you work with is what makes a good team, so we do all we can to provide each member of our team the support they need in order to be successful. With a growing culture, and an active management team working endlessly to provide that support, Buckeystown Animal Hospital is consistently working to be a better place for you to thrive within your career path!

In order to best serve our clients and patients, we believe in first serving our team. Inclusivity, respect, positivity, and communication is key to maintaining a healthy work environment. That is what we strive to uphold within our team everyday, which allows us to thoroughly enjoy what we do, who we work with, and the clients/patients we serve.

Located in Buckeystown, MD we are a well-established mixed animal general practice that takes pride in top notch care for our patients and clients. We have won “Best of Frederick” veterinary practice for the past 16 years!! Buckeystown Veterinary Hospital offers a wide variety of services including large animal, reproductive and holistic services.

We are currently looking for an experienced client services representative to join our growing team. One who has excellent communication skills, and is outgoing, compassionate, and committed. Our Client Service Representatives at our hospital play an essential role in providing an exceptional experience for our clients, by being the point person for client communications, scheduling and daily workflow.

Some qualities we look for in an ideal candidate:

• Positive attitude
• Reliable work ethic
• Strong communication skills
• A sense of humor is a must
• Strong desire for learning and continual self improvement
• Willingness to give feedback and contribute to the growth of others

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Maintain the visual appeal for the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

• Veterinary experience, preferred but will train the right person
• Proficient and fast keyboard typing skills
• Ability to answer multi-line phone calls and resolve issues effectively
• Maintain accurate patient records
• Ability to schedule multiple appointments simultaneously
• Ability to handle and process cash and credit card payment transactions
• Possess high level of attention to detail and organizational skills
• Ability to work independently and in a team effectively

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of interactive training and continuing development.