Onsite Position at our Greenwood Village Location
Pay Range $45,000- $55000 per year - Exempt
Bonus Structure
Medical, Dental, Vision, 401k, HSA, FSA, Gym Reimbursement, Run Reimbursement, Company Paid Holidays and PTO
Company Information
Developed by medical experts, Profile offers a step-by-step nutrition plan paired with a real-life coach who educates, motivates, and supports members through their weight loss journey. Profile is designed to help members lose weight and keep it off by learning how to live a healthy and sustainable lifestyle. Profile by Sanford’s mission is to “Change Lives One Relationship at a Time.”
Job Description
The operations manager must be results driven to enhance customer satisfaction, meet sales and profitability goals and manage their teams effectively. The operations manager involves promoting a lifestyle to help members get results and stay healthy.
- Customer Service: Responsible for providing an exceptional customer service experience from start to finish. Ensuring members have an above and beyond experience through the promotion of celebrating milestones and supporting member success through coaching behavior change.
- Store Performance: Guide team to profitability by planning and implementing plans to reach monthly Key Performance Indicators. Achieve goals for revenue and members each month.
- Membership Sales: Achieve new member goals, engage/retain current members, and promote the brand within the community through various business development efforts.
- Store Operations: Build/manage a successful small business through efficient management of scheduling, billing, inventory, payroll, facilities, and other necessary duties.
- Team Development: Influence team to foster a positive culture and work environment. Recruit, hire, train and develop coaches to guide members toward results while providing an exceptional customer service experience.
- Experience developing a team and holding team accountable to goals
- Ability to drive store to profitability
- Skilled in building relationships within community and executing business development plans
- Comfortable generating new member leads and closing memberships
- Independently prioritizes daily tasks to accomplish both short and long-term goals
- Outcome/Results-Oriented - results-focused with strong performance culture
- People-Oriented – wildly focused on a great member experience in store
- Team-oriented – coming to work every day with a positive attitude and ready to collaborative
- Bachelor degree required. Wellness & Sales experience preferred. Will consider candidates from all backgrounds. 3-5 years business to business sales experience preferred.
Achieve & maintain Profile Coach Certification
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: In person
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