Description of the Position:

The Operations Manager supports the Distribution Center Manager in maintaining efficient warehousing, distribution and packaging operations in accordance with company and customer requirements. This position involves a high level of customer interaction and is accountable for driving profitability and productivity while maintaining high quality standards. The Operations Manager is also responsible for promoting a safe environment and monitoring compliance with safety procedures.

Requirements:

• High School Diploma or GED; Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field a plus; or equivalent combination of experience and education.

• Five years’ experience as a manager in a distribution/warehouse environment.

• Proficiency with Microsoft Excel is required and proficiency with MS Office.

• Must have good knowledge of OSHA and other regulatory statutes governing warehouse operations. * Ability to work in a varied, fast-paced environment.

• Experience with Warehouse Management Systems (WMS).

• Ability to work a flexible schedule to meet the operation’s needs.

• Strong oral and written skill set.

• Strong organizational skills.

Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.

• Accountable for ensuring training is completed and records are maintained for a variety of needs including OSHA, customer, and other audits.

• Manages key operational requirements within the budget and according to customers’ requirements.

• Understands inputs for P&L and customer contract to assist manager in preparing operating budgets and to manage workforce planning.

• Ability to create and maintain a strong working relationship with customers and respond timely and appropriately within verbal and written communications.

• Facilitates the maintenance of facility and operational equipment, including preventative maintenance.

• Assists in door checks, alarm security, housekeeping, upkeep of exterior grounds, riser pressure logs, warehouse temperature, snow removal, and facility security including guardhouse and key/code authorizations.

• Prepares various quantitative reports as needed.

• Oversight and direct handling of performance reviews, complaints and associate concerns, productivity management, quality of work and counseling.

• Develops work plans ensuring appropriate staffing levels -- managing labor costs, overtime and retention

• Accountable for ensuring routine trailer inspections, load/unload scheduling, inspections and yard checks are completed.

• Supports the coordination of floor space and work flow schemes

• Implements and oversees cross training for associates as needed to maximize associate effectiveness.

• Assists in coordinating OS&D claims.

• Reviews KPIs and makes recommendations for efficiency improvements to both processes and associate performance.

• Follow corporate and site-specific Good Manufacturing Practices and correct noncompliance when observed.

• Follow corporate and site-specific safety policies and procedures, and correct noncompliance when observed.

Job Type: Full-time

Pay: $77,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lockport, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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