Operations Associate Job at Abbott Laboratories Employees Credit Union
SUMMARY: Processes complex back-office functions and transactions and provides support and assistance in review and/or reconciliation of various transactions and reports.
ESSENTIAL FUNCTIONS:
- Processes various ACH transactions and exceptions
- Processes charge backs
- Processes various checking transactions and exceptions
- Processes incoming and outgoing wire transfers
- Processes and balances mobile deposits and hold notices
- Monitors and responds to the Operations queues
- Performs document imaging and verification
- Reconciles general ledgers of the Operations Department
- Processes and reconciles sponsor HSA transactions
- Closes membership accounts
- Processes reports for invalid address and dormant accounts
- Provides information to the Financial Analyst monthly for CEO/BOD reports
- Processes foreign check collection
- Processes legal citations, garnishments, levies, and subpoenas
- Processes Credit Union Expulsions
- Other duties as may be assigned
QUALIFICATIONS:
- Education Required: High School Diploma or equivalent (GED)
- Experience Required: One (1) year of operations experience in a financial institution
- Experience Preferred: Two (2) years of operations experience in a financial institution
- Knowledge, Skills and Abilities (KSAs):
- Excellent communication, organization and interpersonal skills
- Ability to analyze, assess situations, and resolve problems
- Ability to work on non-business holidays when ALEC may be closed to the public (e.g. the day after Thanksgiving or 4th of July business holiday or Christmas Eve)
- Ability to perform job functions independently
- Ability to work as part of a team
- Ability to verbally communicate effectively with internal and/or external members
- Ability to use computers and job-specific technology/software efficiently
- Maintains confidentiality
- Performs responsibilities with composure, quality and accuracy under stress of deadlines/requirements
TRAVEL: N/A
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