Online Services Coordinator Job at Jostens
Job Title: Online Services Coordinator
Location: Clarksville, TN
Shift: 1st Shift
Our
Online Services Coordinator works with Production and Customer Service to ensure the workflow of all functions in the Copy Prep department. This may include testing and implementing new programs, documenting procedures, providing leadership for the department, and working closely with the Copy Prep Supervisor and Customer Service. This position will manage and resolve issues associated with Yearbook images, text files, Yeartech online and Monarch programs, portrait downloads, JPIX QA & Retouch, Ad services, reworks, endsheets, special book applications, corrections, repairs and reprints. May be asked to provide training support and perform other duties within the department as requested by supervisor.
JOB REQUIREMENTS/SPECIFICATIONS:
- High School degree or GED required
- Experience with desktop publishing preferred
- Previous experience with yearbook production preferred
- Very good computer skills & ability to multitask
- Experience with Photoshop and InDesign Software
- Experience working with customers and/or customer service
- Good communication skills, both written and verbal
- Must be a team player & positive in all interactions with others
- Very good computer skills & ability to multitask
- Must be a self-starter with demonstrated decision-making ability
- Needs to support Jostens policies and procedures
- Willingness to work flexible hours and overtime with short notice
- Ability to work well under pressure
- Must have the flexibility to work and learn new technology
- Must possess good attendance and performance record
- Must be able to lift 20 lbs.
Celebrating over 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or 931-245-5801.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy
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