720 River Rd., Puyallup, WA 98371

Automotive BDC Service Representative

Starting Pay Rate: $15/hour + Great Benefits!

Base Pay plus Commission and Bonus!

Experience Preferred, but we will Train
Full-Time Position

Walk-in Applicants are Welcome!

Subaru of Puyallup is part of the Harnish Auto Family in Puyallup, WA, which serves customers in Tacoma and Seattle and is proud to be an automotive leader in our area. We’ve been involved in the community for the last 40 years and have been nationally recognized by being awarded the 2019 “Subaru Love Promise Community Commitment Award”.

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.

We are seeking to hire BDC Service Representatives for our busy Service Department. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. We value our employees and invest in their success.

We offer:

• Starting pay rate: $15/hour – we pay for the experience
• Base Pay plus Commission and Bonus!
• FLEXIBLE SCHEDULE!
• Health, Dental, and Vision insurance coverage
• 401(k) retirement plan
• Paid Vacation
• Excellent training programs
• Opportunities for career advancement

Responsibilities – BDC Service Representative:

• Answer all incoming service calls and make outbound calls
• Schedule service appointments
• Call customers for follow up’s, appointment reminders, missed appointments, and to bring customers into the dealership for service.
• Interact with customers as well as with all dealership departments.
• Gather data for outgoing calls.
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Qualifications/Requirements - BDC Service Representative:

• Experience is preferred. We will train qualified candidates.
• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow directions, be open to change, work effectively under pressure, and positively defuse negative situations with customers.
• Professional personal appearance
• Must be able to work a flexible schedule including some Saturdays
• A high school diploma or GED required
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.