Office Specialist Job at Wellstar Health System, Inc.
Responsibilities
The
Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to Wellstar’s patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice’s operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.
Qualifications
Required Minimum Education:
- Position requires a high school diploma or equivalent.
Required Minimum Experience:
- 1-2 years administrative front office experience in a physician practice or health care setting preferred.
- Previous customer service experience required.
Required Skills:
- Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.
- Knowledge of insurance filing and requirements. Strong verbal and written communication skills.
- Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.
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