Local Home Care Agency is seeking a friendly, organized, and experienced person to join our management team as an Office Manager.

Our ideal candidate has experience in home care, home health or senior care, and proven ability to build and lead successful sales and marketing, care management, and staffing teams. In addition, the ideal candidate has had a successful history growing a business, and expanding across multiple locations and geographic regions. This role has the primary responsibility to ensure overall growth and success of our office by hiring, training, and developing new team members.

We need a serious go-getter who understands how we can actively impact the lives of the senior community through our superior service and unparalleled care model.

Some of the responsibilities for this position are:

• Work collaboratively with key team members to understand retention needs and the existing caregiver pool.
• Assist in processing applications, checking references, and running background checks for all potential employees.
• Scheduling interviews for potential employees with appropriate supervisor.
• Generate new business using existing insurance contracts and referral sources
• Conduct new caregiver staff orientations - as needed.
• Organize and maintain file systems in compliance with policies and regulations.
• Perform general clerical duties – correspondence, copying, filing, and distribution.
• Assisting with intakes of potential patients and the follow up associated with these potential patients - as needed.
• Responsible for overall client satisfaction and customer service.
• Coordinating care with appropriate medical/non-medical institutions.
• Assist with scheduling as needed in staffing cases according to agency guidelines and client needs, being proactive in meeting the needs of both caregiver and client.
• Maintain positive relationships with all clients and referral sources.
• Communicate and refer appropriate matters to direct supervisor for direction.
• Communicate and reinforce policies and procedures.

Office hours are Monday - Friday 8:30 am to 5pm, on call as needed (every 3rd or 4th week). Bonuses are available after a 90-day review.

Please attach and email resume when responding. Office experience and experience in the home care field is a plus, but not required. For more information, please visit www.mindandmobility.com.

We look forward to hearing from you!

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Miami Lakes, FL 33016: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Office Managers: 1 year (Preferred)
• Home care: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: One location

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