Seeking a Part-Time Weekend Night Auditor to work 3 overnight (10pm - 6am) Friday/Saturday/Sunday.
1. Provide a First-Rate Guest Experience.
2. Providing information to guests about hotel policies, services and amenities.
3. Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
4. Selling and upselling rooms to “walk-in” customers.
5. Partner with the sales department to ensure knowledge of key accounts and groups, along with tracking of company information.
6. Entering/changing reservation information on the computer system.
7. Posting charges to guest accounts.
8. Processing payments from guests.
9. Closing, balancing and making necessary corrections to guest accounts.
10. Counting and balancing cash, credit cards and direct bill accounts.
11. Investigation or analyzing out-of-balance situations and making adjustments or corrections as needed.
12. Completing various computer audit reports.
13. Listening for or anticipating and responding to guest complaints.
14. Operating hotel switchboard or PBX. Use established greeting when answering the phone or meeting guests in person. Speak with attitude of warmth and friendliness. Look for ways to be helpful and courteous.
15. Cleaning the front desk and lobby area.
16. Maintaining daily logs.
17. Balancing shift work and cash drawers.
Attends work on the time as scheduled
Minimizes safety hazards by following all safety rules and procedures.
Performs all duties and responsibilities in a timely manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Garner, NC 27529: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Please Note :
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