Job Title: Motor Vehicle Dispatcher

Department: Maintenance

Job Summary:

This position is responsible for the assignment of vehicles and drivers for passenger pick-up and repair/replacement. Provide customer service, logs all employee call-ins, customer complaints, and files.

Supervisory Responsibilities:

• (None)

Duties/Responsibilities:

• Record time of departure, pick-up, and scheduled return.
• Investigate C-Pool PM past due status.
• Direct activity by using two-way radio.
• Maintain necessary record to support computer-generated reports.
• Perform other duties as assigned.

Required Skills/Abilities:

• Proficient written and oral communication skills according to skill requirements
• Possess strong computer skills, able to read, write, and comprehend written instructional documents in English
• Ability to function well in a high-paced and at times stressful environment
• Type here

Education and Experience:

• High school diploma or equivalent
• At least three (3) years of related experience required
• Customer Service experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged period of standing, bending, reaching, and working with hands
• Occasional periods of prolonged exposure to loud noises
• Ability to lift up to 50 pounds at times
• Ability to stand, walk, reach with arms and hands as necessary
• Ability to hear and see to position and safety requirement levels
• Occasional exposure to elements such as heat, cold, noise, dust, dirt, and chemicals

Special Qualifications/Requirements:

• Must be able to successfully pass as required a federal, state, or local government's background investigation
• Valid state driver's license
• Must be able to acquire a Government CAC card within 90 days.
• Employer will enroll employee into DMV Pull Notice Program

Disclaimer:

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description last updated May 16, 2022