Metering Coordinator Job at City of Greenville, TX
Applications are now being accepted for the position of:
Metering Coordinator
Coordination and communication between metering department and other related departments such as billing, customer service, cashiering, and associated city departments to ensure meter tech and meter reader processes are functioning efficiently.
PRIMARY RESPONSIBILITIES:
- Coordinate and create monthly meter reading calendar & publish accordingly
- Monitor Microsoft Teams chats to assist meter techs and readers as necessary
- Manage Service Orders, SO reporting and completion expectations
- Resolve metering exceptions reported by meter readers through Trouble Reports.
- Understand processes, suggest enhancements for efficiencies and trouble shoot issues as needed
- Maintain special account classes with imminent expiration dates that might need renewals or eligibility withdrawals
- Back up Billing Specialists as necessary
- Provide backup to Cashiering Department (typically 10 hours per week); acting as substitute Cashier during Cashier unplanned absences
- All other duties as assigned
The primary responsibilities only include essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
MINIMUM QUALIFICATIONS AND SKILLS:
- High school diploma or equivalent
- Proficient in Microsoft Office Suite
- Analytical & problem-solving capabilities
- Knowledge of GEUS policies and procedures favorable
Pay Rate: DOQ Full-Time Employment
To apply, you must submit a City of Greenville/GEUS application form. Resumes may be submitted as an addendum to the official application form. You may submit the application form in person at the City of Greenville Human Resources Office located at 2821 Washington Street, by U.S. Mail to P.O. Box 1049, Greenville, Texas 75403, or through E-Mail to jobapps@ci.greenville.tx.us. Application forms are available online at www.ci.greenville.tx.us. (903) 457-3118 or for TDD (903) 457-3128.
Closing Date: Opened Until Filled
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