Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.

Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at www.opendoormedical.org.

All Open Door Family Medical Centers are located in Westchester and Putnam counties located just North of New York City, which offer excellent schools, easy access to a multitude of outdoor activities, and superb transportation connections to New York City.

Open Door is seeking a full-time Medical Records Technician for its Family Medical Centers based in Ossining, NY. The Medical Records Technician will be responsible for ensuring patient confidentiality is maintained in accordance to HIPAA regulations.

Responsibilities

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  On a daily basis, reviews the fax inbox in eClincialWorks and determines whether documents need to be attached to an order, forwarded to a Provider/staff member.
• Faxes appropriate documents to outside facilities as required by Provider/staff.
• Answers incoming calls and messages for department and processes requests.
• Requests labs, mammograms, and X-ray reports from other medical facilities, as needed.
• Collects payments from Attorneys for copies of medical records and submits to Practice Coordinator for deposit.
• Responds to subpoenas and makes copies of patient records and forwards to respective agencies such CPS, Attorneys, Social Security, and District Attorney’s office.
• Responds to patient requests for copies of medical record and ensures a release form is present and signed by patient.
• Scans labs and X-rays into proper folder in eClinicalWorks and assigns to Provider for review.
• Requests paper charts for audits, shredding and purging as needed.
• Cooperates with all departments of the health center in the matter of patient records.
• Monitors after hours messages to ensure they all have telephone encounters created in patients charts. Will generate telephone encounters and assigns to appropriate provider or staff when applicable.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent required.
• Time management and organizational skills are required.
• Two years’ experience in ambulatory health is essential, graduate of an accredited program in medical record administration preferred or demonstration of appropriate training and coursework.
• eClinicalWorks experience preferred or knowledge of other electronic medical record system.
• Knowledge of all aspects of the Medical Records Department and insures compliance with the organizations policies and procedures.
• Proficient in Microsoft Office Suite, especially Excel and Outlook; and internet-based applications.
• Responsive and comfortable working in a fast-paced environment.
• Ability to work well with both external and internal customers, exhibiting empathy and excellent communications skills in the written and verbal exchanges.

There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to affect positive change in the health and lives of thousands of residents in Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.

At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve.

If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please complete the online application, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email.

Open Door is an Equal Opportunity Employer.