Marketing/Communication Assistant (As-Needed) Job at City of Santa Monica
- Work independently while having a collaborative mind set.
- Develop and implement marketing strategies including for print, web, email communications, and social media.
- Be up to date and utilize best practices in social media and communication tools.
- Gain a deep understanding of the Beach House brand to create a wide range of materials to effectively market the Beach House and its amenities.
- Be a willing contributor to a positive and productive atmosphere.
- Be skilled in communicating with warmth, respect, and professionalism while speaking with others and in writing.
Job Summary: Supports comprehensive city-wide integrated internal and external marketing and public information programs designed to ensure communication of City priorities and promote key organizational services and programs to increase public awareness. Assists in providing comprehensive project management and administrative support and is closely involved in the daily oversight, implementation, and tracking of various marketing and communications programs.
REPRESENTATIVE DUTIES:
Assists in a variety of marketing and public information projects, including scheduling and coordination of workflow and meetings, distribution of ongoing communication to broad stakeholder groups, documentation of project-based work, integration of city-wide communication tools, visuals and templates, and tracking ongoing effectiveness.
Completes tasks related to a variety of public information digital and grassroots marketing and communications programs including drafting, production and distribution of marketing materials, establishing strong community relationships, identifying and communicating with key contacts.
Tracks program performance through collection of data on rates of participation, effectiveness of marketing and outreach activities, and other measurable impacts. Assists in the preparation of reports regarding outcomes on a regular basis.
Researches administrative problems, conducts studies and surveys, and recommends courses of action to solve problems and improve delivery of services.
Monitors and maintains accurate information on City's website and relevant marketing channels. Tracks and reports ongoing website results. Maintains communication with partner agencies to ensure proper representation of City program marketing on external websites.
Communicates effectively with marketing vendors, internal partners and community members via e-mail, phone, social media, and in person.
Administers the division's accounts payable function. Uses financial software to track and issue purchase orders, invoices warrants, and requisitions.
Administers the division's accounts payable function. Uses financial software to track and issue purchase orders, invoices warrants, and requisitions.
Prepares content for blogs, social media, and publications describing past events/activities, profiling programs/participants, and highlighting upcoming opportunities.
Composes, types, and proofreads a variety of complex material.
Ensures accuracy of materials and maintains deadlines.
Organizes and maintains marketing and communication assets including guidelines, logos, contact databases and photo libraries.
Provides general office support and administrative assistance duties including, but not limited to, maintaining marketing contacts, copying, mailing, filing, stocking supplies, setting up meetings, answering phones and e-mails.
Assists with creating and distributing press releases.
Performs other related duties, as assigned.
REQUIREMENTS:
Knowledge, Abilities and Skills:
Knowledge of:
Modern office procedures, practices and equipment.
Business English, spelling, punctuation and grammar.
Purposes, methods and practices of technical and financial recordkeeping.
Recordkeeping principles and procedures.
Effective customer service techniques.
Marketing methods, tools and processes including brand guidelines and identities, grassroots and/or digital tactics.
Community cultivation and outreach.
Ability to:
Communicate effectively, both orally and in writing.
Maintain accurate files and records.
Prioritize work and meet deadlines.
Follow oral and written instructions.
Maintain confidentiality.
Think critically, use independent judgment and initiative.
Learn and use required software applications.
Respond to inquiries and complaints in a tactful and courteous manner.
Establish and maintain effective and cooperative working relationships with City employees and the general public.
Provide effective customer service.
Skill in:
Typing at a corrected speed of 45 words per minute.
Marketing (grassroots or digital marketing)
Public Speaking
Working with personal computers including (e.g. Microsoft Office®) and other applicable software.
Reading, writing and communicating at an appropriate level.
Working effectively with persons from diverse social, cultural and economic backgrounds.
Education, Training, and Experience:
Graduation from high school or equivalent.
Two years of recent, paid work experience in marketing or program support duties. An Associate's degree (or 60 semester units at an accredited college or university) may substitute for one year of the required experience.
Licenses and Certificates:
None.
SUPPLEMENTAL INFORMATION:
SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.
BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
COVID 19 VACCINATION:
Proof of COVID 19 vaccination will be required as a condition of employment. unless a religious or medical/disability exemption is granted by the City.
Working Conditions :
Work is generally performed indoors in a busy office environment. Office work may require sitting for prolonged periods of time and using a computer keyboard and screen. Outdoor and offsite work may be assigned and some evenings, weekends and/or holidays may be required. Physical demands include light to moderate lifting, walking, bending, kneeling and standing. Must be able to transport and set-up materials and tables in both indoor and outdoor settings.
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