Responsible for planning, developing, implementing and managing current and new activities related to programs or projects within the division.

• Provide direct support to a member of the management staff.
• Manage programs, projects or assignments that have divisional and/or corporate impact.
• Research, analyze and evaluate major strategic opportunities, issues and technical improvements.
• Provide effective and efficient solutions to complex business problems.
• Lead, direct, evaluate and develop the work of assigned employees.
• Provide high level oversight and leadership on business unit projects and programs.
• Manage business unit administrative requirements and activities.

• Bachelor's Degree in a related field is required.
• Five (5) years of experience in a related field is required.
• Previous experience leading projects and/or teams is required.
• Ability to effectively lead, coach and develop team members.
• Ability to work effectively in a team environment.
• Strong organizational, planning, analytical, and problem-solving skills.
• Working knowledge of corporate organizational structures, including functional responsibilities.
• Strong verbal, written communication and interpersonal skills.
• Ability to manage multiple priorities concurrently.
• Ability to solve practical problems and deal with moving variables in situations with limited standardization and alignment.
• Ability to interface and present to all levels of the organization.
• Ability to build relationships and work collaboratively with cross-functional teams.

Department Information

• Excellent oral and written communication skills
• 3-5 years' experience working directly with group customers, agents, or consultants
• Experience using, claims, membership, and benefit tools (Benefit Explainer, eMVP, eMCS, eBookshelf, etc.)
• Experience coordinating, planning, and organizing small and large customer meetings
• Ability to track and research inquiries related to sales support (claims issues, process improvement, knowledge gap correction)
• Minimum 5 years' experience using Microsoft PowerPoint and Microsoft Excel

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.