Description/Job Summary

RHD is actively looking for a Licensed Clinical Manager for Alternative Dispatch Team!

Have you heard? Resources for Human Development (RHD) is hiring!

Our ideal candidate is values oriented, service driven, and not just looking for their next job, but a career...

How You'll Make an Impact

Provide clinical support and leadership to staff and participants. Assist with the development, implementation, and monitoring of programmatic systems. Works with Program Director to develop new strategies to ensure needs and best practices are incorporated into the program design. A commitment to the RHD values should be demonstrated as job duties are performed

What We Offer You:

• Commitment to maintaining a values-based and trauma-informed environment for all
• Scholarship program and tuition discounts at local and online colleges and universities
• Generous PTO plan
• Comprehensive Benefits Package
• Retirement Savings Plan
• On-the-job training
• Free Virtual Fitness Classes
• Employee Assistant Program
• Student loan forgiveness program

What You'll Love About RHD:

• Commitment to Values: We are committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all our partners and those we serve
• Dedication to Wellness: We value and prioritize our employees' mental, physical, and emotional health by providing free, online fitness classes, nutrition services, counseling sessions, and webinars on various health-related topics
• Investment in Growth: We offer programs and workshops to our staff that support furthering education and the development of leadership skills

***APPLY TODAY TO JOIN OUR TEAM!!!**

Responsibilities/Duties

Staff Supervision and Oversight

• Provide supervision and evaluation of staff including Electronic Health Record (EHR) oversight and approval of notes as rendering provider for billing when needed.

Quality Assurance

• Implement and maintain program policy and procedures and continuous quality improvement measures.

Operational/Administrative Management

• Monitor and maintain program or department budget.
• Coordinates, facilitates, and documents treatment and services for program participants, groups and individuals.

Direct Clinical Support

• May maintain caseload of clients as required by the Program or Program Director to include:
  • organizing the input from therapists, case managers, funder assigned advocate, program specialists, behavior specialists, direct support staff, program management, medical assessments, psychological assessments and any other input into a treatment plan with measurable goals, objectives and outcomes.
  • support to program management in assessing crisis intervention when needed from a trauma informed perspective.
  • screening and assessments using validated screening tools to assess for depression, trauma, substance use, and risk/needs associated with criminal risk.
• Document and submit all clinical interactions in a timely manner.
• Provide Clinical Supervision as required by state licensing boards for staff seeking licensing.
• All other duties as assigned by the Program Director.

Required Experience

• Five years' experience working with individuals with Mental Health issues, Developmental Disabilities, Drug and/or Alcohol Addiction, or Homeless populations.
• Three years of which needs to be managing a diverse team of clinicians and medical staff.

Required Education

• Minimum Master's Degree required in psychology, social work, or related field.

Required Qualifications

• Clinical Mental Health license (LPC, LCSW) as required by state or local regulations.

Program Summary

RHD's Alternative Dispatch Team (ADT) is a New Orleans, Louisiana, program with a mission to create a fourth branch of the emergency response system that can more effectively respond to behavioral health crises called into 911 and provide a caring, effective, and innovative crisis response.

The ADT multidisciplinary mobile crisis outreach team integrates directly with the 911 system and is deployed as an alternative to or as a co-responder with Emergency Medical Services (EMS), Fire Department, and the New Orleans Police Department to provide a rapid, mobile response that meets individuals experiencing a behavioral health crisis face-to-face in the community. The overall goal of this intervention is to provide relief to New Orleans EMS, Fire, and police by helping those in crisis experience quick relief and a resolution to the crisis.

ADT will be deployed by licensed mental health professionals, certified peer specialist, and crisis workers fielding calls for behavioral health crises in close coordination with 911 dispatch call-takers. Dispatch will triage 911 calls, diverting those suspected of being behavioral health calls to ADT clinicians. ADT staff will resolve the call by phone, dispatch ADT to the scene, or request that another emergency branch responds to the crisis, as appropriate.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.