DALLAS HOUSING AUTHORITY

JOB VACANCIES

MAY 24, 2022

JOB TITLE: LEASING PROFESSIONAL I

SALARY: $39,520 - $40,407

LOCATION: INTAKE & PLACEMENT/HOUSING OPERATIONS

SUMMARY: Under general supervision of the Admissions Manager, interviews, investigates and verifies eligibility of clients for DHA housing programs; responds to requests for information within the scope of authority.

ESSENTIAL JOB FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Greets and assists clients and makes them feel comfortable and welcome; collects information from applicants and provides information within scope of authority.
• Conducts group eligibility classes and interviews with persons applying for admission to public housing; performs annual and interim reexamination of client income and family composition, obtains information that verifies family composition and other factors affecting eligibility; resolves issues and assures effective communications with clients.
• Enters required information on application forms; assists in determination of eligibility and calculation of rent; conducts screenings and hearings to determine eligibility of applicants.
• Processes applications; maintains file on applicants; replies to inquiries by telephone and mail regarding status of applications; makes offers to eligible applicants.
• Reviews client files, verifies information, and maintains program documentation files and updates waitlists as required.
• Counsels clients concerning their rights and responsibilities under the Walker Settlement and voucher programs; performs re-examinations
• Performs clerical and administrative duties, including data entry, preparing, and processing various documents, and maintaining client database files.
• Coordinates and schedules meetings and appointments as requested
• Explains nature of DHA programs, procedures, and services to clients; maintains absolute confidentiality of work-related issues, client records and DHA information.
• Supports the relationship between DHA and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and DHA staff.
• Enthusiastically promotes the President/CEO s priorities for the operations of DHA.
• Performs other duties as assigned or required.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of HUD and DHA residential and multi-family building codes, maintenance and health standards, and inspection procedures.
• Knowledge of DHA organization, operations, policies, and procedures.
• Knowledge of Marketing Research, Reporting Research Results, Statistical Analysis, Market Segmentation, Objectivity, Deals with Uncertainty, Financial Skills, Analyzing Information, Results Driven, Documentation Skills, Decision Making.
• Knowledge of public housing management and occupancy issues and requirements and the scope of the fair market rents, principals, practices, and procedures.
• Knowledge of the principles of record keeping and records management.
• Knowledge of business and personal computers, and spreadsheet software applications.
• Skill in understanding, interpreting, and applying relevant standards and procedures, and applicable Federal rules and regulations.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in working under pressure of deadlines and establishing and maintaining cooperative working relationships with other DHA staff.
• Skill in effective communication, both verbal and written.
• Skill in interacting with people of different social, economic, and ethnic backgrounds.

Physical Demands:

Must be able to lift/carry up to 10 pounds.

MINIMUM QUALIFICATIONS:

Associates Degree and two (2) years of related experience; OR an equivalent combination of education and experience.

Rent Calculation Certification required within six (6) months of appointment.

Valid Texas State Driver s License required.

DEADLINE TO APPLY: Open Until Filled

Explanation of Hiring Process:

Thank you for your interest in job opportunities with the Dallas Housing Authority. All applications for open posted positions must be submitted via on-line at www.dhadal.com .

No on-line applications will be accepted after the noted closing date on the announcement. We encourage you to visit our website often to view and apply for vacant positions with the agency.

DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.