NOW HIRING FOR THE 2023 SAILING SEASON!

Under the supervision of the Chief Housekeeper, the Laundry Attendant’s main duty is to see that all linens, terry and some uniforms are processed efficiently and thoroughly. These items are part of several departments (dining room, housekeeping, etc.) and the impeccable cleanliness and perfect presentation of these items is essential to the overall daily operations of the vessel.

Essential Duties & Responsibilities

• To be knowledgeable of all laundry procedures, chemicals and supplie
• To be knowledgeable of all laundry procedures, chemicals, and supplies
• Always maintain safe and sanitary conditions. All FDA, Coast Guard and Maritime Security guidelines are to be always followed
• To report any maintenance issues concerning laundry equipment immediately
• To maintain appropriate productive flow of laundry and adhere to schedules of linen and terry pick times
• To stay personally current on cruise events and programs to adjust laundry processing routine
• Assist in removal of room service equipment (dining room trays, dishes, etc.) from passenger staterooms to appropriate locations. These items should never be left in passenger corridors or elevator lobbies
• To have basic vessel layout knowledge to effectively collect dirty linen from stateroom attendants
• Assist other crewmembers with their duties whenever directed or whenever necessary to accomplish overall team goals of providing “Excellence in Service” to our passengers
• Maintain a level of courtesy and professionalism in conversing with all passengers, co-workers, and management at all times
• Assist with monthly inventories as assigned
• This position may be required to assist in other areas of the Housekeeping department, such as Housekeeping Attendant and/or Porter
• Required to attend all meetings scheduled by the Chief Housekeeper or senior management
• To read and follow all memos/directives as issued by company management
• Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
• Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
• Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements & Qualifications

Education:

• HS Diploma or Equivalent Required

Professional Certification(s) or License:

• Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
• Copy of DD214, if Veteran status
• Valid Driver's License

Skills & Abilities:

• Excellent verbal and written communications skills
• Attention to detail and well-organized

Experience:

• One to two years of experience in a position with similar duties and responsibilities preferred
• Cruise industry experience preferred

Physical:

• Must submit to and pass mandated USCG physical
• Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
• Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion
• Ability to lift and carry up to 50 lbs.
• Ability to climb stairs and ladders

Other:

• Must be at least 21 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
• Compensation starts at $140/day worked and increases to $160/day worked after 90 days of employment.

• Additional requirements may be required depending on the physical needs of the role

Our Values - RESPECT:

At Hornblower Group and American Queen Voyages, our mission is to create amazing experiences – not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.

EEO - Equal Opportunity Employment

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.