GROW YOUR CAREER WITH OUR TEAM! Woodlawns Landscape Company, a Mariani Family of Companies, as a vibrant industry leader, seeks an experienced individual to join our growing team as a Client Representative to work in our suburban Chicagoland market. We are a dynamic, fast paced company seeking a highly motivated individual to share in our commitment in providing long term landscape solutions.

For more than 60 years, Mariani Landscape has been the trusted market leader in the residential landscape industry, earning a reputation for the innovative design, construction, maintenance, and enhancement of extraordinary landscapes. Now Mariani Landscape is building the best residential landscape firm in the world by creating a family of family companies across the nation. Mariani is elevating the residential landscape industry as a whole by partnering with other premium, family-owned landscape companies to deliver even better client experiences, provide the best career opportunities for associates, and become the best steward of the earth. Learn more about us at marianilandscape.com.

POSITION SUMMARY:

The Account Manager should be a motivated, high-energy and customer-centric person to oversee customer interaction and maintenance process communication. The Account Manager is thoroughly familiar with all aspects of commercial landscape maintenance including sales, production, customer service, and estimation and will be responsible for making initial client contact, preparing and presenting proposal documents and contracts, completing the sale, interfacing with company production and accounting personnel, and partnering with subcontractors and vendors as needed throughout the maintenance and enhancement process. Additionally, the Account Manager will conduct monthly client contact, manage issue resolution, and ensure proper billing of change orders and enhancements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions of this position include, but are not limited to, the following:

• Meet annual sales goals
• Manage entire contract process including but not limited to:
  • Making initial contact with clients and taking all required measurements
  • Preparing bids
  • Presenting proposals and documents to clients
  • Closing sales and coordinating job specifics with accounting and production personnel
• Interface with clients and ensure any concerns are addressed in a timely and professional manner
• Conduct monthly contact with client to identify and documents issues
• Ensure that jobs are kept on schedule and at or under budget
• Process all enhancements and ensure enhancements are priced and processed accurately
• Interface with subcontractors to ensure timely and accurate completion of work
• Interface with company Operations Managers to ensure client’s expectations are met
• Ensure that company production standards are met
• Ensure that all safety procedures are followed and, when applicable, report any unsafe conditions to supervisors
• Maintain and update CRM software daily re: deadlines, meetings, notes, points of contact, phone conversations, etc.
• Understand and comply with company policies, procedures and SOPs

EDUCATIONAL REQUIREMENTS:

• High School Diploma or equivilant

KNOWLEDGE AND SKILL REQUIREMENTS:

• Must possess a valid driver’s license and must be insurable on company’s insurance policy
• Excellent written and oral communication skills
• Ability to build and maintain strong professional relationships with clients, associations and related business professionals
• Effective networking skills
• Proficiency in (or ability to learn) customer relationship management software, experience with BOSS a plus
• Proficiency in (or ability to learn) company estimating software, experience with BOSS a plus
• Strong computer skills
• Ability to effectively present to clients and close sales
• Must represent the company in a courteous, professional manner

BENEFITS FOR FULL-TIME ASSOCIATES:

• 401(k) plan with company match
• PPO & HMO health insurance options
• Dental insurance
• Vision insurance
• FSA
• Long-Term Disability and Life Insurance
• Paid time Off
• 7 paid Holidays per year including discretionary year end holiday shut-down
• Tuition Reimbursement (after one year of service)

For more information about Mariani, please visit our website at www.marianilandscape.com.

Mariani is an Equal Opportunity Employer. M/F/D/V