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Lab Assistant Job at MercyOne Central Iowa Clinics

MercyOne Central Iowa Clinics Pleasant Hill, IA 50327

Overview

MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

We offer the following benefits to support you and your family:
  • Health/Dental/Vision Insurance
  • Flexible spending accounts
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
  • Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Wellness Program

Responsibilities

The Lab Assistant performs performs lab-testing services to patients of a variety of ages in a defined outpatient clinic setting.

What You'll Do:
  • Follows established procedures and policies including infection control and blood borne pathogens.
  • Performs specimen processing including proper identification, special handling and required documentation.
  • Uses computers to order tests, enter comments, and print results for laboratory staff.
  • Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory.
  • Proficiently uses office equipment to provide clerical support and maintain files.
  • Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
  • Fully understands and is committed to providing quality service to all clients both internal and external.
  • Responsible for maintaining strict confidentiality of patient information.
  • Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received.
  • Reports results and pertinent information to patient and health care team members.
  • Documents lab results in electronic medical record accurately.
  • Follows safe work practices.
  • Maintains professional appearance of lab and drawing areas
  • Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
  • Performs quality control and proficiency testing as directed by lab technician
  • Performs basic troubleshooting of instruments and procedures.
  • Complies with regulatory agencies (i.e. CLIA, COLA, OSHA in operation of lab).
  • Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications

Qualifications
  • High school diploma or GED required.
  • Medical terminology and experience preferred.
  • Minimum of one year of college level healthcare education (medical assisting, nursing, medical school, laboratory technician) or experience
  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks).

Pay Range
$15.00 - $18.84 /hour



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