IT Specialist, Application & Data Service (Low Code/No Code Developer) Job at DC Retirement Board

DC Retirement Board Washington, DC 20001

ABOUT THE D.C. RETIREMENT BOARD

The District of Columbia Retirement Board (DCRB) is an independent agency of the District of Columbia Government. Our mission is to manage and control the assets of the D.C. Police Officers' and Firefighters' Retirement Fund and the D.C. Teachers' Retirement Fund as well as to administer benefits for the members of the of the D.C. Police Officers' and Firefighters' Retirement Plan and the D.C. Teachers' Retirement Plan.

POSITION SUMMARY

The IT Specialist, Applications and Data Services (Low Code/No Code Developer) implements existing or proposed information management systems to meet business needs. Delivers business solutions using “No-Code / Low-Code” development. Develops, monitors, and maintains applications and databases for the Agency. Develops complex queries and reports, manages content and operations of data repositories and systems. Coordinates the system infrastructure activities, including developing, implementing, and maintaining scalable data standards, procedures, and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance of the job)

Software Design & Development

  • Develops code for web/automation services and client/server implementations; assists in architecting the infrastructure required to support those strategies.
  • Develops original code and scripts to support web, app and social media projects. Creates new materials and or modifies existing material to meet evolving requirements.
  • Modifies and maintains existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
  • Monitors software configuration changes to anticipate and address the impact of data reliability and customer satisfaction issues.
  • Ensures the rigorous application of information security/information assurance policies, privacy, accessibility, and records management principles, and practices to the delivery of application software services.
  • Assists in key process improvements as they relate to the web/automation services and customer experience (CX).

Quality Assurance & Release Management

  • Identifies and correct weaknesses in critical performance parameters and variances in achieving cost, schedule, and performance goals.
  • Ensures compliance with Information Security in the areas of Identity, Authentication & Access Control, Input Validation & Encoding, Encryption, User & Session Management, Error and Exception Handling, and Auditing & Logging.
  • Delivers zero defect solutions to meet and/or exceed customer satisfaction. Significantly increases IT efficiency with structured testing environments and plans.
  • Ensures the applications are fully tested, documented, and adopted by end users and other stakeholders.
  • Substantially reduce help desk costs (and tickets) due to increased reliability and standardization.
  • Administers and supports multiple applications issues and troubleshooting. Administers and monitors Microsoft Office 365, Mobile Devices, and Board Meetings via Audio/Video system and Web collaboration software.

Data Management

  • Builds, maintains and monitors development/test and production SQL Server environment.
  • Performs database tuning and administrative functions for transaction based and data warehouse environments.
  • Extracts raw data from source system and load/transform in target data warehouses. Manages on-premise data environments to ensure business units can share relevant data to make insightful decisions.
  • Translates systems requirements into application prototypes.

Technical Expertise

  • Responds to and resolves all user/customer Desk-side reported problems. Provides after-hours support, as necessary.
  • Researches and processes IT department procurement needs. Handles services and account renewals.
  • Demonstrates a broad understanding of applications and technical architectures, expert understanding of applications development processes, an in-depth knowledge of leading-edge technologies and plans for the future of a technology and/or applications area.
  • Evaluates the applicability of leading-edge technologies and uses this information to significantly influence future IT and/or business strategy.
  • Other duties as assigned.

FUNCTIONAL COMPETENCIES

  • Demonstrated experience in developing applications using modern Integrated Development Environments (IDE) such as Microsoft Visual Studio, Team Foundation Server, and using modern web programming (C#, HTML5, AJAX, ASP.NET, JavaScript, Python, PHP).
  • Experience with test automation software, tools, and utilities to build automated test scripts that are routinely executed to understand the impact of new enhancements to current and production code releases.
  • Demonstrated experience with Microsoft SQL Server, including writing SQL queries, stored procedures, functions, views, and database triggers.
  • Knowledge of sizing a SQL Server environment to properly recommend disk space, memory and CPU capacity.
  • Knowledge of Cloud-based service platforms and technologies.
  • Ability to deliver frequent product deployments based on iterative, collaborative, and fast-paced development.
  • Ability to communicate technical information clearly and concisely to non-technical users. Ability to create professional-level technical documentation, presentations and procedures.
  • Strong customer-service skills, with solid written, oral, and interpersonal communication skills.

REQUIRED EDUCATION & PROFESSIONAL CERTIFICATIONS

  • Bachelor’s Degree in computer science or closely related field.
  • Certifications in Microsoft Solutions Development, Database Administration, Dynamics GP, FileNet Content Management, Kofax Imaging, and Agile Development area plus.

JOB EXPERIENCE (Years & Type)

  • Five (5) years of experience in building applications using Microsoft.NET concepts, Web Services, Low Code / No Code.
  • Three (3) plus years of experience developing applications using Business Intelligence components (Power BI, SSIS, SSRS), SQL queries, stored procedures, and database triggers.
  • Two (2) plus years of experience building integrations between Microsoft 365, Tableau, or Salesforce, and external applications is a plus.
  • Experience with Microsoft Azurecloud platform and Amazon Web Services (AWS) is a plus.
  • Windows/Linux/UNIX administration and migrating systems to cloud environment is a plus.

WORKING CONDITIONS

  • Normal office environment

COMPENSATION LEVEL: DCRB Grade 09

This job description indicates the general nature and level of work to be performed by an employee in this job. It is not intended to be an exhaustive list of all tasks, duties, and qualifications of an employee assigned to this job. The employee may be asked to perform other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY

DCRB is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective employees and incumbents to discuss potential accommodations with the employer.

Job Type: Full-time

Pay: $84,748.00 - $140,313.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Washington, DC 20001: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Experience:

  • building applications using Microsoft.NET concepts: 5 years (Required)
  • building applications using Web Services: 5 years (Required)
  • building applications using Low Code/No Code: 5 years (Required)
  • developing applications using Power BI, SSIS, SSRS: 3 years (Required)
  • developing applications using SQL queries: 3 years (Required)
  • developing applications using stored procedures: 3 years (Required)
  • developing applications using database triggers: 3 years (Required)
  • building integrations between Microsoft 365: 2 years (Required)
  • building integrations between Tableau or Salesforce: 2 years (Required)
  • building integrations between external applications: 2 years (Required)

Work Location: One location




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