IT Site Manager Job at Albemarle Corporation
Are you inspired by “what’s next”? So are we.
When you join the Albemarle team, you contribute to a better tomorrow. You will play a role in powering many of the world’s largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve people’s lives and we want YOU to be a part of it.
Job Description
Job Title: Site IT Manager
Department: Information Technology
SUMMARY
Manages and coordinates the complete range of IT services and IT service providers in the designated site(s). The set of IT services include devices, infrastructure, mobility, telecommunications, local infrastructure operations, data management, conferencing facilities, incident/request fulfillment management, and security to meet site’s business requirements. Has thorough knowledge of hardware, software, data communications, IT change management practices, and end user support. Typically requires significant experience in managing the delivery of technical services, project management experience in technical infrastructure areas, and coaching and people management of site IT managers and technicians.
Position reports to the Regional GSS IT Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support site IT infrastructure, network (wired/wireless), servers, audio visual and end user compute needs
- Primary contact with site business and manufacturing leadership to define and prioritize IT service requirements
- Work with customers and vendors to deliver on special projects and meetings
- Accountable for SLA/OLAs with Incident and Request Fulfillment
- Manage timely and effective communications across business managers, IT Leadership, and service providers when service goes wrong
- Follow project management methodology and manages local project resources to meet requirements, deadlines, and responds to unexpected events
- Ensure that design and selection of new site specific solutions are in alignment with corporate IT strategies and policies.
- Conduct architecture/security reviews through PMO processes.
- Hire, train, and evaluate site IT technicians to deliver IT services effectively and efficiently
- Understand and communicate IT strategy to IT team
- Ensure adherence to established corporate strategies, standards and policies
- Provide metrics tracking of operational performance and quality of services
- Participate in troubleshooting, capacity planning and analysis, performance analysis, postmortem
- Weekly verbal communications with IT leaders and service providers in region
- Partner with Service Owners to enable continuous improvement of IT Services and Centers of Excellence
Knowledge, skill and experience requirements
- Bachelor degree in computer science or related IT disciplines
- Minimum of 5-10 years IT experience
- Minimum 5 years managing professional resources and service providers
- Strong, demonstrated project management skills
- Good presentation and communication skills
- Experience working with C-level executives
- Ability to influence and sell ideas to business and IT leadership team
- Must be able to learn quickly and adapt to changes in a fast-paced environment
- Ability to manage multiple competing tasks/demands
- Understanding of system security practices and responsibilities
- Relevant IT certifications in networking, security, etc.
Choose to unlock your full POTENTIAL. Apply today.
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