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Intake Coordinator Job at Lutheran Social Services of the National Capital Area

Lutheran Social Services of the National Capital Area Greenbelt, MD 20770

The Intake Coordinator is responsible for aligning LSSNCA with local services to secure and maintain meaningful employment towards self-sufficiency. He/she is responsible for developing strategy that will help build, maintain, and nurture lasting relationships with the business community and meet programmatic goals. The Intake Coordinator will work closely with the Case Management and Employment Team.

Essential Functions:

  • Maintain current knowledge of the U.S. Resettlement Program.
  • Maintain current knowledge of all Refugee and Immigrant Services programs.
  • Ensure that all enrollment paperwork in completed accurately and in a timely manner.
  • Evaluates and administers assessment tools for each client to determine if there is a greater need than employment services.
  • Meets with potential clients to accurately explain program services offered through LSSNCA and/or within the community.
  • Monitors the ongoing provisions of services from community agencies to ensure appropriate, timely and satisfactory.
  • Helps clients build informal support networks with other clients, family and friends.
  • Distribute records and other client documents to appropriate staff.
  • Maintain and update the client database tracking system with prospective referrals and their statuses.
  • Other duties as assigned

Qualifications and Education Requirement:

  • Bachelor’s Degree (four-year college or technical school) Required in a field of study such as Communications, Marketing, Business Administration, Economics or related field
  • Two (2) plus years of experience in Outreach, Communications, Public Speaking, and/or related fields.
  • Basic computer skills, knowledge of Microsoft Applications (Access, Excel, Word, and Power Point)
  • Willingness to engage in new and existing community stakeholders strong interpersonal and problem-solving skills, ability to take initiative and work well in a team environment and the ability to develop marketing material

Other Requirements

  • Must possess a valid driver’s license and access to reliable vehicle.
  • Police clearance and clear drug test required.

Preferred Skills:

  • Basic computer skills;
  • Knowledge of Microsoft Office applications (Access, Excel, Word and PowerPoint) essential
  • Willingness
  • Attention to detail and accuracy;
  • Excellent organizational skills;
  • Must be a self-starter;
  • Excellent oral, written, and interpersonal communication skills;
  • Excellent public speaking/presentation skills;
  • Demonstrated ability to work effectively in a diverse environment;
  • Ability and willingness to work as part of a team;
  • Fluency in one of more of the following languages preferred: Arabic, Urdu, Farsi, Spanish or Pashto

Application submission guideline:

Please click the link below to complete and submit your application:

Intake Coordinator (paycomonline.net)

Job Type: Full-time

Pay: $25.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Greenbelt, MD 20770: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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