Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $30000.00 - $60000.00 per year

Base Salary plus Commissions

Flexible Mon-Fri Work Schedule

Opportunity to work evenings & weekends at will

Holidays Off

Career Development & Growth

Telecommuting

Leads and on going training provided

• Meet new business production goals and objectives as established.
• Solicits for new business via telephone, networking, and other lead sources.
• Develop insurance quotes, makes sales presentations, and closes sales.
• Ask each customer for referrals and explain our referral program.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Maintains phone time or sales quotas as determined by management.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
• Stay up-to-date on industry market trends and best practices
• Provide policies to new clients and explain benefits/risks of the policy

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Create relationships from a cold start.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Prior Sales Experience.
• Professional phone etiquette.
• Excellent Spelling and Grammar skills.
• Property & Casualty insurance license is required.
• Interested in a sales career, sales experience preferred